F&B Suite Supervisor - High-Volume Hospitality Ops

ASM Global; New Orleans (LA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Legends is a holistic agency that supports food and beverage operations; the Suite Supervisor role oversees staff, maintains inventory, and ensures standards of service and safety. You will train and coach staff, manage customer interactions, and uphold cash handling procedures.

The position emphasizes a fast-paced environment, strong organizational skills, and adherence to policies. English communication and dependable attendance are essential for success in this role.

Qualifications

• High School Diploma required; an associate's degree preferred.
• Excellent organizational and interpersonal skills.
• Experience with POS systems and cash handling.
• Strong written and verbal communication.
• Ability to work in a fast-paced environment and meet deadlines.
• Punctuality and dependability.
• English literacy to read, write, and understand.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of staff.
• Directly manage staff and interact with customers.
• Maintain high-volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcohol and ensure compliance.
• Develop and enforce standards for service, sanitation, and product quality.
• Ensure all cash handling procedures are documented and enforced.
• Conduct inventory audits and perform reconciliations.
• Collaborate with team to uphold company service standards and cash control procedures.

Skills

Organizational skills

Communication skills

Customer service

Problem solving

Self-motivation

Adaptability

Time management

Punctuality

English proficiency

Education

High School Diploma

Associate degree preferred

Tools

POS system

Job description

Legends is a holistic agency that supports food and beverage operations; the Suite Supervisor role oversees staff, maintains inventory, and ensures standards of service and safety. You will train and coach staff, manage customer interactions, and uphold cash handling procedures.

The position emphasizes a fast-paced environment, strong organizational skills, and adherence to policies. English communication and dependable attendance are essential for success in this role.