F&B Operations Leader - Elevate Guest Experience & Profits

PEG Company; Scottsdale (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

PEG Company is seeking a Food and Beverage Manager to lead the operations of the F&B department, ensuring exceptional guest experiences while maintaining profitability and compliance with brand standards and local alcohol/service laws.

Responsibilities include overseeing outlets, managing daily operations, training staff, recruiting, scheduling, and controlling labor costs, with a focus on high-quality guest interactions and safe, efficient service.

Qualifications

• Minimum of 2 years of F&B experience in a supervisory role.
• Strong knowledge of spirits, beer and wine, and responsible alcohol service.
• TIPS/TAM certified: trainer desired
• Must have food server permit
• Ability to multitask and work efficiently under pressure.
• Professional appearance and positive attitude

Responsibilities

• Oversee daily operations of all food and beverage outlets (e.g., breakfast service, bar/lounge, banquets/meeting rooms).
• Ensure high-quality guest interactions and resolve guest complaints promptly and professionally.
• Maintain food and beverage inventory and place orders; complete monthly inventory.
• Ensure compliance with health, safety, and sanitation standards (local and brand requirements).
• Monitor cleanliness and maintenance of all F&B areas, ensuring readiness.
• Train staff in service standards, brand requirements, and guest service expectations.
• Engage with guests during peak times to ensure satisfaction.
• Recruit, interview, hire, onboard, and train F&B team members.
• Review payroll records and timecards for accuracy; approve time off.
• Conduct daily pre-shift meetings.
• Train all service staff new hires on hotel policy, safety standards, and responsible alcohol beverage service;
• Monitor and coach employees to expected standards; conduct annual performance evaluations.
• Prepare weekly work schedules according to occupancy levels; control labor cost to meet budgeted numbers.
• Maintain professionalism with coworkers and guests.
• Other duties may be assigned by management.

Skills

F&B supervision

Team leadership

Guest service

Staff training

Food safety awareness

Multitasking under pressure

Tools

POS systems

Job description

PEG Company is seeking a Food and Beverage Manager to lead the operations of the F&B department, ensuring exceptional guest experiences while maintaining profitability and compliance with brand standards and local alcohol/service laws.

Responsibilities include overseeing outlets, managing daily operations, training staff, recruiting, scheduling, and controlling labor costs, with a focus on high-quality guest interactions and safe, efficient service.