F&B Operations Lead: Elevate Guest Service

Spire Hospitality LLC; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Spire Hospitality, LLC seeks a Food & Beverage Operations Manager for our Lake Placid property to oversee all F&B operations, ensuring the highest quality standards in food, service, and marketing across all outlets.

You will hire, train, and supervise staff; collaborate with Banquet, Culinary, Sales, Marketing, and FOH; implement menus and promotions; and manage payroll and safety compliance. This role requires leadership in a high-volume, guest-focused environment.

Qualifications

• College degree in hotel/restaurant management or culinary school preferred.
• ServSafe or equivalent food safety certification required.
• TIPS or beverage safety training certification required.
• CPR certification preferred.

Responsibilities

• Hire, train, supervise and schedule F&B staff in accordance with business needs and service standards.
• Coordinate with Banquet Manager, Culinary Team, Sales, Marketing, and Front of House to enhance guest experience across outlets.
• Implement new menu rollouts and promotions with marketing support.
• Oversee all F&B operations for quality, service and financial performance across outlets (restaurant, in-room dining, pool, Lakeside venues).
• Perform Restaurant Manager duties when necessary to ensure coverage.
• Be highly visible on the floor, supporting the team during peak periods and resolving guest concerns.
• Develop strategies to maximize labor efficiency and productivity.
• Work with culinary team to minimize waste and ensure safety standards.
• Develop training plans for new and long-term team members.
• Ensure compliance with health and safety regulations, NY State Labor Laws, and company policies.
• Complete necessary weekly payroll processes with accuracy.
• Other duties as assigned by senior management.

Education

College degree in hotel/restaurant management or culinary school education preferred

ServSafe or equivalent food safety certification

TIPS or beverage safety training certification

CPR certification preferred

Job description

Spire Hospitality, LLC seeks a Food & Beverage Operations Manager for our Lake Placid property to oversee all F&B operations, ensuring the highest quality standards in food, service, and marketing across all outlets.

You will hire, train, and supervise staff; collaborate with Banquet, Culinary, Sales, Marketing, and FOH; implement menus and promotions; and manage payroll and safety compliance. This role requires leadership in a high-volume, guest-focused environment.