F&B Operations Director — Multi-Outlet Leader

Mountain Capital Partners; Flagstaff (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Mountain Capital Partners seeks an F&B Director to guide and mentor our team of F&B Managers across Arizona Snowbowl’s restaurants, bars, hotel, and catering operations. You’ll focus on improving operational structure, controlling COGS, and developing leaders who can run outlets with minimal input from on-site managers.

The role reports to the General Manager and emphasizes data-driven decision making, safe service, and cross‑department collaboration to sustain growth and guest satisfaction.

Qualifications

• 5+ years of progressive leadership experience in food and beverage operations, with multi‑unit or director‑level oversight preferred.
• Proven track record of improving operational efficiency and successfully managing budgets and COGS.
• Demonstrated ability to develop leaders, build strong teams, and resolve operational challenges effectively.
• Strong interpersonal skills with the ability to guide and influence without creating barriers to manager autonomy.
• Comfortable working in a fast-paced, high‑volume environment with seasonal fluctuations.
• Bachelor’s degree in Hospitality Management, Business, Culinary Arts, or a related field, or an equivalent combination of education and experience.
• Current food safety certification (ServSafe Manager or equivalent) and responsible alcohol service certification (TIPS or state‑required equivalent), or ability to obtain within 30 days of hire.
• Working knowledge of POS, inventory, and scheduling systems, along with proficiency in Microsoft Excel for budgeting and reporting.

Responsibilities

• Partner with F&B Managers to identify operational gaps and implement sustainable process improvements that drive efficiency and profitability.
• Refine, Develop and document operational playbooks for F&B outlets to ensure consistency in service standards, safety, and compliance across all venues.
• Implement KPIs and reporting tools to track departmental performance (labor costs, guest satisfaction, waste metrics) and coach managers on interpreting and acting on data.
• Oversee strategies for cost control and inventory management to optimize COGS while maintaining exceptional quality and guest satisfaction.
• Mentor and coach F&B Managers through leadership challenges, empowering them to make sound decisions and lead high-performing teams.
• Provide on-the-ground leadership support during high-volume periods or unexpected operational challenges to ensure smooth service and team stability.
• Contribute to long-term strategic planning for the F&B department, including future venue concepts, menu development, capital improvement recommendations, and building a strong bench of future leaders through succession planning.
• Own escalated guest feedback and service recovery for F&B, and monitor guest satisfaction data to identify recurring issues before they become trends.

Skills

Leadership

Budgeting

COGS management

Forecasting

Interpersonal skills

Excel

Communication

Education

Bachelor's degree

Tools

POS systems

Inventory systems

Scheduling systems

Microsoft Excel

Job description

Mountain Capital Partners seeks an F&B Director to guide and mentor our team of F&B Managers across Arizona Snowbowl’s restaurants, bars, hotel, and catering operations. You’ll focus on improving operational structure, controlling COGS, and developing leaders who can run outlets with minimal input from on-site managers.

The role reports to the General Manager and emphasizes data-driven decision making, safe service, and cross‑department collaboration to sustain growth and guest satisfaction.