F&B Manager, Guest Experience & Operations

Trailborn Hotels & Resorts; Jackson (WY); On-site; USD 60,000 - 85,000; Full time

Job summary

Trailborn Hotels & Resorts is seeking a Food & Beverage Manager to oversee restaurants, bars, and room service, delivering exceptional service and guest satisfaction. You will lead staff, manage budgets, coordinate with suppliers, ensure health and safety standards, and collaborate with other departments to align offerings with brand goals.

The role emphasizes profitability, continuous improvement, and a positive work environment while upholding Trailborn’s standards for upscale hospitality.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum of 3 years of F&B management experience in hospitality.
• Strong knowledge of food safety standards, health regulations, and sanitation practices.
• Proven budgeting, financial management, and cost control experience.
• Excellent leadership and team management skills with ability to motivate staff.

Responsibilities

• Lead and supervise daily food and beverage operations, including restaurants, bars, and room service.
• Recruit, train, and manage food and beverage staff to ensure high performance and adherence to service standards.
• Develop and manage budgets, monitor financial performance, and implement cost control measures.
• Coordinate with suppliers and vendors to ensure timely procurement of quality products at competitive prices.
• Ensure compliance with health, safety, and sanitation regulations across all food and beverage outlets.
• Create and update menus in collaboration with chefs and culinary teams to meet customer preferences and trends.
• Analyze customer feedback and operational data to identify areas for improvement and implement corrective actions.
• Collaborate with marketing and events teams to plan and execute promotions, special events, and catering services.
• Maintain inventory control and oversee stock management to minimize waste and optimize resource utilization.
• Prepare regular reports on operational performance, financial results, and staff productivity for senior management.

Skills

Leadership & team management

Budgeting & cost control

Food safety knowledge

Communication skills

Multilingual abilities

Education

Bachelor's degree in Hospitality Management

Tools

POS systems

Inventory management software

Job description

Trailborn Hotels & Resorts is seeking a Food & Beverage Manager to oversee restaurants, bars, and room service, delivering exceptional service and guest satisfaction. You will lead staff, manage budgets, coordinate with suppliers, ensure health and safety standards, and collaborate with other departments to align offerings with brand goals.

The role emphasizes profitability, continuous improvement, and a positive work environment while upholding Trailborn’s standards for upscale hospitality.