F&B Manager

Hawks Cay; Duck Key (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Hawks Cay Resort in Marathon, Florida, seeks an experienced Food & Beverage Manager to lead all outlets, banquets, in-room dining, and events. You will drive service excellence, manage budgets, mentor a diverse team, and ensure compliance with health, safety, and brand standards.

This key leadership role requires a strategic mindset, guest focus, and a passion for delivering exceptional hospitality experiences.

Qualifications

• Minimum 2 years of restaurant or banquet experience
• Leadership experience preferred
• Proficient in Microsoft Office and POS systems
• Experience with Micros is a plus
• Serve Safe Certification
• TIPS Certification
• Flexible / adaptable with nights, weekends, and holidays
• Able to lift more than 50lbs consistently
• Able to lead, inspire, and motivate a team with positivity and high energy

Responsibilities

• Oversee daily operations of all F&B outlets, ensuring consistent service standards.
• Deliver personalized, memorable guest experiences and promptly resolve guest concerns.
• Ensure compliance with health, safety, hygiene, and alcohol service regulations.
• Collaborate with Culinary leadership to maintain high-quality menus and presentation.

Skills

Leadership

Guest service

Team motivation

Flexible scheduling

Adaptability

Outdoor work

Communication

Tools

Microsoft Office

POS systems

Micros

Job description

Hawks Cay Resort
61 Hawks Cay Blvd
Marathon, FL 33050, USA

Description

The Food & Beverage Manager is responsible for overseeing food and beverage operations at the various outlets onsite at Hawks Cay Resort, ensuring exceptional guest experiences that align with brand standards. This role leads service excellence, profitability, team development, and operational efficiency across restaurants, bars, banquets, in-room dining, and special events.

Primary Responsibilities

Operations & Guest Experience

Oversee daily operations of all F&B outlets, ensuring consistent service standards.

Deliver personalized, memorable guest experiences and promptly resolve guest concerns.

Ensure compliance with health, safety, hygiene, and alcohol service regulations.

Collaborate with Culinary leadership to maintain high-quality menus and presentation.

Leadership & Team Management

Recruit, train, schedule, and mentor F&B staff to foster a high-performance culture.

Conduct regular performance reviews and provide ongoing coaching.

Promote teamwork, professionalism, and service excellence across all outlets.

Ensure grooming, etiquette, and service protocols reflect luxury brand standards.

Manage departmental budgets, forecasting, and financial performance.

Control food, beverage, and labor costs while maximizing revenue and profitability.

Analyze sales data, guest feedback, and market trends to drive improvements.

Standards, Compliance & Reporting

Ensure adherence to brand standards, SOPs, and quality assurance programs.

Maintain accurate records, reporting, and operational documentation.

Lead inspections, audits, and certifications as required.

Qualifications

• At least two (2) years of restaurant/banquet experience
• Prior leadership experience, preferred
• Proficient in Microsoft Office and POS systems
• Prior experience with Micros is a plus
• Serve Safe Certification
• TIPS Certification
• Desire to grow career in hospitality
• Flexible / adaptable with flexible scheduling working nights, weekends and holidays
• Able to work outside in sun/humidity and warm temperatures. Outlet is tied to weather pattern
• Ability to lift more than 50lbs consistently
• Ability to lead, inspire, and motivate a team with positivity and high energy

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

#INDHC

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.