F&B General Manager: Lead Guest Experience & Growth

Terranea-Resorts; Rancho Palos Verdes (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

401(k) plan with company match

Paid time off

Job summary

Terranea Resort is seeking a Food & Beverage General Manager to oversee assigned outlets, drive guest satisfaction, and maximize profitability. You will train staff, maintain Forbes Standards, and promote Terranea as the Destination and Employer of Choice.

Responsibilities include forecasting, budgeting support, ensuring cleanliness, developing promotions, leading meetings, and coordinating with culinary, HR and resort operations to deliver an exceptional guest experience.

Qualifications

• High school diploma or equivalent.
• At least three years supervisory food and beverage experience.
• Prior Four or Five Star experience preferred.
• Must be able to obtain a Food Handler’s card.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Leads and supervises the outlets team.
• Prepares forecasts and reports and assists in the development of the food & beverage budget.
• Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations.
• Takes initiative to develop and execute new promotions, events.
• Conducts monthly staff meetings to include ongoing training and safety classes.
• Responsible for daily report input and log book entries.
• Works with culinary to develop new food menus responsive of the local market.
• Enforces high standards of hygiene and sanitation within the outlets.
• Tracks payroll and revenue daily.
• Ensures the security of monies, credit and financial transactions.
• Establishes par levels for supplies and equipment.

Skills

Leadership skills

Communication

Customer service

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Terranea Resort is seeking a Food & Beverage General Manager to oversee assigned outlets, drive guest satisfaction, and maximize profitability. You will train staff, maintain Forbes Standards, and promote Terranea as the Destination and Employer of Choice.

Responsibilities include forecasting, budgeting support, ensuring cleanliness, developing promotions, leading meetings, and coordinating with culinary, HR and resort operations to deliver an exceptional guest experience.