F&B Experience Director - Elevate Member Dining

Haig Point Club; Hilton Head Island (SC); On-site; USD 120,000 - 180,000; Full time

Job summary

Haig Point Club on Daufuskie Island, SC, seeks an experienced Food & Beverage Director to lead our dining operations and elevate member and guest experiences. This role balances strong operational discipline with warmth, professionalism, and service excellence.

The director will provide strategic and operational leadership, manage budgets, oversee inventory, vendor relations, and ensure regulatory compliance, while developing a high-performing team and delivering memorable hospitality.

Qualifications

• Minimum of three (3) years of food and beverage management experience in a high-volume hospitality environment.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; or five (5) years of equivalent hospitality training and experience.
• Proven experience leading, coaching, and developing hospitality teams.
• Strong knowledge of food and beverage operations, service standards, budgeting, labor management, and cost controls.
• Strong financial and analytical skills.
• Excellent verbal and written communication skills.
• Strong organizational, planning, and problem-solving abilities.
• Demonstrated ability to build and maintain positive professional relationships.
• Ability to manage multiple priorities while maintaining a high level of service.
• Thorough knowledge of applicable liquor laws and regulations governing alcoholic beverage service.
• Experience with POS systems and hospitality technology preferred.

Responsibilities

• Lead a culture of genuine hospitality and exceptional member service.
• Recruit, train, coach, develop, and retain talented food and beverage professionals.
• Develop managers and supervisors through coaching and professional development.
• Develop and manage food and beverage operating budgets.
• Monitor revenues, expenses, labor, food, and beverage costs.
• Review financial and operational reports and take appropriate corrective action when needed.
• Oversee daily food and beverage operations to ensure quality, consistency, and service excellence.
• Partner with the culinary team to enhance menus and respond to member preferences.
• Support wine-list development, beverage programs, and promotional initiatives.
• Research and evaluate new products based on quality, cost, value, and profitability.
• Establish appropriate inventory par levels and ordering procedures.
• Oversee purchasing, receiving, storage, inventory, equipment, and supplies.
• Maintain strong and professional vendor relationships.
• Implement effective inventory controls to minimize waste and protect profitability.
• Provide leadership and oversight for catering, private events, member functions, and special occasions.
• Ensure event inquiries, contracts, billing, communication, and follow-up are handled accurately and professionally.
• Maintain an effective reservation process.
• Collaborate with other departments to ensure seamless club operations and exceptional member experiences.
• Support club events and initiatives that strengthen member engagement and community.
• Partner with senior leadership to establish and achieve sales, service, and cost objectives.
• Ensure compliance with applicable federal, state, and local regulations governing food safety, alcohol service, wage and hour requirements, and workplace safety.
• Maintain high standards of cleanliness, sanitation, organization, and presentation.
• Ensure proper food handling and responsible alcohol-service practices.
• Establish, maintain, and continuously improve departmental policies, procedures, and service standards.
• Promote a safe, professional, respectful, and welcoming work environment.

Skills

Food & Beverage management

Leadership & coaching

Budgeting & cost controls

Financial & analytical skills

Communication skills

Organization & planning

Multi-tasking & prioritization

Liquor laws knowledge

POS systems

Hospitality technology

Education

Bachelor's degree in Hospitality Management or related field

Five years of equivalent hospitality training and experience

Tools

POS systems

Hospitality software/tech

Job description

Haig Point Club on Daufuskie Island, SC, seeks an experienced Food & Beverage Director to lead our dining operations and elevate member and guest experiences. This role balances strong operational discipline with warmth, professionalism, and service excellence.

The director will provide strategic and operational leadership, manage budgets, oversee inventory, vendor relations, and ensure regulatory compliance, while developing a high-performing team and delivering memorable hospitality.