F&B Bar Manager

Port Madison Enterprises; Port Madison Indian Reservation (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Port Madison Enterprises is seeking a Bar Manager for the Suquamish Clearwater Casino Resort. The role involves managing casino floor bars, overseeing Event and Banquet employees, and ensuring top-notch guest service. Responsibilities include hiring and training staff, ensuring health compliance, and coordinating event promotions. Candidates must have a high school diploma and two years in a supervisory role within the Food and Beverage industry. A TIPS card and ServSafe certification are required within specified time frames.

Qualifications

• Must be at least 21 years of age.
• Obtain TIPS card within 60 days of employment.
• Obtain ServSafe certification within 6 months.

Responsibilities

• Supervise and manage Casino floor bars and Event/Banquet employees.
• Ensure compliance with health and safety regulations.
• Coordinate promotions and events with the Marketing department.
• Monitor labor for payroll and budget compliance.
• Meet and greet guests to enhance their experience.

Skills

Knowledge of operating bars

Guest service experience

Staff supervision

Excellent verbal and written communication skills

Math skills

Education

High School diploma or GED

Two years of supervisory experience

Job description

Overview

General Position Summary
Responsible for the management of casino floor bars and Event/Banquet employees. Organizes for maximum efficiency, including scheduling, hiring, training, disciplining and evaluating. Operates within the budget established by the Food and Beverage Director. Responsible for the set-up and the daily operations of the casino floor bars and Events/Banquets, to include greeting guests, cash transactions, and special events ensuring a positive guest experience. Responsible for ordering and inventory controls for liquor, wine and beer. Also includes product price recommendations to meet budget financial goals.

Port Madison Enterprises
Suquamish Clearwater Casino Resort
Bar Manager

Essential Functions / Major Responsibilities

• Supervision and management of Casino floor bars and Event/Banquet employees, including hiring, evaluations, training, disciplinary actions, and recommendations of terminations
• Monitors and ensures compliance of regulations regarding health and safety of both guests and employees
• Promotes good guest relations
• Coordinates with Marketing department in the planning and implementing of Restaurant promotions and special events
• Coordinates with Security in the planning of special events for the protection of both guests and employees
• Responsible for cleanliness, Casino floor bar and Event/Banquet bar employees, and overall appearance of Casino floor bars and Event/Banquet bars
• Responsible for establishing wait sections for staff members
• Responsible for staff scheduling based on projected revenue and tracking labor daily, weekly and monthly for payroll
• Responsible for following monthly budgetary guidelines as set forth by F&B Director with particular emphasis on Payroll
• Monitors time and attendance daily and is responsible for preparing specific venue’s labor reports, etc for a smooth payroll process
• Meet and Greet guests, exceed their expectations and say, “Thank you for joining us and please come back,” as they leave
• Responsible for filling in for employees who do not make their scheduled shifts either on the Cash Register, wait staff, bartending or serving
• Responsible for Banquets/Events other than Lawn Events to include setup & breakdown with emphasis on speed of service or maximizing revenue
• Any other duties as deemed necessary by the Food & Beverage Director

Secondary Functions

• Other duties as deemed necessary.

Specific Job Skills

• Knowledge and skills in all aspects of operating Liquor Beer Wine Casino bars along with Event and banquet bar
• Ability to supervise and provide efficient operational direction to Casino Bar and Event/Banquet bar employees
• Experienced in providing excellent guest service, able to handle disputes and problem solve conflicts
• Experience in staff development and training
• Excellent math skills
• Excellent verbal and written communication skills
• Understanding of Food and Beverage procedures and cash transactions
• Understands, adheres to and enforces all guidelines and policies of the Washington State Liquor and Cannabis Board

Qualifications

Education and/or Experience:
High School diploma or GED required. Two (2) years of supervisory experience in Food and Beverage Industry. Must be 21 years of age. Must obtain a TIPS card within 60 days of employment and possess a food handler card. Obtains Serv Safe certification within 6 months of employment.

Job Conditions

Working conditions include working in a Casino, Event Center and office setting with a computer and other equipment. Other conditions include being able to work both day and night shifts. Conditions will also include frequent interruptions, and working evenings, weekends and holidays and in a smoke-filled environment. Includes being on-call 24/7.

Physical Requirements

Ability to lift 50 lbs. lbs. while standing, twisting, or bending. Must be able to stand and/or sit for extended periods of time. Manual and finger dexterity for operation of personal computers, adding machine and routine paperwork.