F&B Attendant

Highgate; San Francisco, City of Rochester (CA, NY); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading hospitality company is seeking F&B Attendants to assist in providing quality food and beverage service at a prominent hotel in San Francisco. Responsibilities include food preparation, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and possess strong communication and multitasking skills.

Qualifications

• High school diploma or equivalent preferred; related experience in hospitality is a plus.
• Effective communication skills, both verbal and written.
• Ability to listen, understand, and clarify concerns of guests and staff.

Responsibilities

• Prepare foods such as fruits, juices, cereals, bread, and hot foods.
• Replenish buffet items, maintain temperature standards, and clean tables.
• Deliver food from kitchen to guest tables promptly.

Skills

Effective communication skills

Multitasking

Attentiveness

Problem-solving skills

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, widely recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's global property portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and utilizes industry-leading revenue management tools to optimize performance and asset value. Led by experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location

Hyatt Regency San Francisco Downtown SOMA blends chic design with exceptional service. Located in the South of Market district, it is within walking distance to Union Square shops, trendy dining and lounges, the Powell Street Cable Car Terminal, and Market Street Vintage Trolley line. Nearby attractions include the Ferry Building, Chinatown, Fisherman's Wharf, the Mission District, and North Beach. The hotel features 686 modern, ultra-chic guestrooms.

Overview

F&B Attendants assist servers in providing quality food and beverage service to guests, maintaining high standards of cleanliness and sanitation. Responsibilities include transporting utensils and service ware, replenishing food on buffets, expediting and delivering food, and informing guests about menu items. They also restock dishes and utensils, clean surroundings, and support overall restaurant operations.

Responsibilities

• Prepare foods such as fruits, juices, cereals, bread, and hot foods.
• Replenish buffet items, maintain temperature standards, and clean tables.
• Restock glasses, silverware, and plates.
• Deliver food from kitchen to guest tables promptly, ensuring quality standards.
• Understand and communicate menu descriptions to guests.
• Coordinate with cooks to ensure adequate food supply.
• Perform cleaning duties to comply with health regulations.
• Break down buffets, clean serving vessels, and prepare for the next day.
• Store food and dry goods properly.
• Maintain clean and stocked work areas according to meal periods.
• Set and clean tables per standards.
• Assist servers with beverages, table clearing, and guest requests.
• Complete daily opening and closing duties.
• Provide service in the absence of servers as needed.
• Maintain beverage levels on tables.
• Assist bartenders with setup, breakdown, and inventory.
• Adhere to health and safety standards through cleaning and organization.
• Perform other duties as assigned.
• Ensure floors are clean and dry to prevent accidents.
• Attend all mandatory meetings.

Qualifications

• High School diploma or equivalent preferred; related experience in hospitality is a plus.
• Effective communication skills, both verbal and written, in a courteous and attentive manner.
• Ability to listen, understand, and clarify concerns of guests and staff.
• Multitasking and prioritization capabilities.
• Attentiveness, friendliness, and service orientation.
• Participation in required meetings and training.
• Consistent attendance per hotel standards.
• Professional appearance and grooming, including proper uniform and nametag.
• Compliance with hotel standards and safety regulations.
• Problem-solving skills and initiative.
• Ability to understand complex information and cross-train in other areas.
• Maintain confidentiality of sensitive information.
• Proactive approach to guest and operational needs.
• Perform other duties as assigned.
• Maintain a friendly demeanor at all times.
• Flexible schedule, including long hours if needed.
• Light physical effort—lifting up to 50 pounds occasionally, and 10 pounds frequently.
• Ability to stand throughout the shift.