F&B Assistant Manager

Rosen Hotels & Resorts; Orlando, Northern (FL, KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and Dental Insurance

On-site Medical Center

Holiday Pay

Birthday Pay

Paid Vacation

Tuition Reimbursement

Higher Education Scholarships

401(k) Retirement Savings Plan

Hospitality and Dining Discounts

Family Outreach Center

Job summary

Rosen Shingle Creek in Orlando seeks a Food & Beverage Assistant Manager to ensure exceptional guest service and high-quality dining across all outlets. You will oversee daily F&B operations, drive revenue, and uphold company standards.

The role requires 2+ years in F&B supervisory/management roles, ability to supervise staff, manage costs, and collaborate with other departments to ensure seamless service.

Qualifications

• 2+ years of F&B supervisory or management experience in a hotel, restaurant, or banquet environment.
• Experience working in high-volume F&B operations.
• Experience with multi-outlet F&B operations is a plus.

Responsibilities

• Coordinate and supervise the daily operations of all food and beverage outlets by Company Standards.
• Ensure exceptional guest service and satisfaction, addressing inquiries promptly and courteously.
• Maintain high standards of food quality and service, delivering an outstanding dining experience.
• Supervise and support the food and beverage sales process, optimizing revenue and profitability.
• Train and motivate staff to exceed goals, providing guidance and coaching.
• Monitor and control food costs and stock levels, minimizing waste and maximizing efficiency.
• Maintain a clean and safe work environment, adhering to safety and sanitation procedures.
• Collaborate with other department heads to ensure smooth interdepartmental communication.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Skills

F&B supervision

High-volume operations

Multi-outlet F&B operations

Education

High school diploma or equivalent

Job description

Rosen Shingle Creek | Food and Beverage | Full Time

Posted 2 days ago

Description

Summary:

The F&B Assistant Manager is responsible for ensuring excellent customer service and satisfaction by maintaining high standards of food quality and service in line with Company Standards. They oversee and coordinate the daily operational requirements of all food and beverage outlets, ensuring efficient and profitable operations. They also supervise the sale of food and beverage items and uphold the company's drug-free, tobacco-free, and nicotine-free policies.

Responsibilities:

• Coordinate and supervise the daily operations of all food and beverage outlets by Company Standards.
• Ensure exceptional guest service and satisfaction, addressing any customer inquiries or concerns promptly and courteously.
• Maintain high standards of food quality and service, consistently delivering an outstanding dining experience to guests.
• Supervise and support the food and beverage sales process, optimizing revenue and profitability.
• Train and motivate staff to exceed goals, providing guidance and coaching to maintain service excellence.
• Monitor and control food costs and stock levels, implementing strategies to minimize waste and maximize efficiency.
• Maintain a clean and safe work environment, adhering to proper safety and sanitation procedures.
• Collaborate with other department heads to ensure smooth interdepartmental communication and cooperation.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Experience/Qualifications:

• 2+ years of food & beverage supervisory or management experience in a hotel, restaurant, or banquet environment.
• Experience working in high‑volume food & beverage operations.
• Experience with multi‑outlet F&B operations is a plus.
• Ability to lift to 25 lbs. consistently and 50 lbs. infrequently.
• Stand, walk, and bend for extended periods throughout the shift to oversee operations effectively.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent required.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation
• Paid Personal Days
• Tuition Reimbursement
• Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Family Outreach Center
• and Many More Benefits

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.