Glasses Stylist & Customer Experience Advocate

Warby Parker; Westfield (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD& D Insurance

Paid sick leave

Job summary

Warby Parker is looking for a well-rounded Sales Advisor to deliver exceptional service in our retail stores across the country and Canada. You’ll engage customers with Warby Parker values, share product knowledge, and contribute to a goosebump-inducing glasses-shopping experience.

Ideal candidates bring customer-facing experience in service-minded roles, excellent communication, and a proactive, adaptable mindset.

Qualifications

• Customer-facing experience in a service-minded environment.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced, high-growth company.
• Organized, attentive, and detail-oriented.
• Proactive, adaptable problem-solver with a team-first mindset.

Responsibilities

• Assist customers on the sales floor with Warby Parker products and services.
• Share product knowledge and provide style advice to drive customer engagement.
• Contribute to a positive, inclusive store culture and teamwork.
• Identify opportunities to improve in-store processes and customer experience.

Skills

Customer service

Communication

Team player

Organized

Adaptable problem-solving

Entrepreneurial spirit

Fashion & tech interest

Job description

Warby Parker is looking for a well-rounded Sales Advisor to deliver exceptional service in our retail stores across the country and Canada. You’ll engage customers with Warby Parker values, share product knowledge, and contribute to a goosebump-inducing glasses-shopping experience.

Ideal candidates bring customer-facing experience in service-minded roles, excellent communication, and a proactive, adaptable mindset.