Eyewear Specialist & Frame Fitting Expert

Kaiser Permanente; San Rafael (CA); On-site; USD 47,000 - 63,000; Part time

Job summary

Kaiser Permanente in California’s San Rafael Park Med Offices is hiring a part-time Optical Dispenser. You will handle dispensing and optical activities, bench work, frame adjustments, and patient liaison with labs and departments, while meeting ANSI Z80 standards.

The role emphasizes customer service, accurate prescription entry, and daily inventory control. Qualifications include a high school diploma, 4 years as an optical dispenser, strong communication, and ability to work in a team

Qualifications

• 4 years as an Optical Dispenser (Optician).
• Excellent, demonstrated customer service skills.
• Computer knowledge and ability to enter prescriptions into computerized system and place retail eyeglass orders.
• Contact lens fitting experience preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information to customers, clients, and coworkers.
• Willing to work in a Labor Management Partnership environment.
• Also refer to Position Specifications in the collective bargaining agreement.

Responsibilities

• Assists patient with selection of eyewear and makes facial measurements and adjustments for proper fit.
• Interviews patient to determine visual needs and interprets prescriptions.
• Enters prescription and sales information into the computerized system and handles clerical tasks.
• Verifies Optical Benefit coverage and dispenses optical products.
• Inspects final product for accuracy per prescription and ANSI Z80 standards.
• Performs daily inventory of frames and accessories and conducts shop work such as cutting, edging, dyeing, and mounting lenses.
• Repairs frames and completes all required forms.
• Maintains communication with labs and provides customer service and floor coordination.

Skills

Customer service

Prescription entry

Computer literacy

Lens fitting

Communication skills

Education

High School Diploma/GED

Job description

Kaiser Permanente in California’s San Rafael Park Med Offices is hiring a part-time Optical Dispenser. You will handle dispensing and optical activities, bench work, frame adjustments, and patient liaison with labs and departments, while meeting ANSI Z80 standards.

The role emphasizes customer service, accurate prescription entry, and daily inventory control. Qualifications include a high school diploma, 4 years as an optical dispenser, strong communication, and ability to work in a team