Eyewear Fitting & Dispensing Specialist

Kaiser Permanente; Milpitas (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Kaiser Permanente in Milpitas, CA is seeking an Optical Dispenser to manage dispensing and optical activities under general supervision. You will perform fitting, bench work, lens mounting, and related clerical tasks to meet patient needs.

Responsibilities include assisting patients with eyewear choices, entering prescriptions into our computerized system, verifying benefits, dispensing and adjusting glasses, and maintaining inventory. Strong customer service and accuracy are essential.

Qualifications

• 4 years of optical dispensing experience.
• Excellent customer service skills.
• Ability to enter prescriptions into a computerized system.

Responsibilities

• Assist patients with eyewear selection and ensure proper fit.
• Enter prescriptions into the computerized system and process orders.
• Verify optical benefit coverage for patients.
• Dispense, adjust, and inspect glasses per prescriptions.
• Perform bench work: cutting, edging, mounting lenses; repair frames.
• Maintain daily inventory of frames and accessories.
• Provide customer service and floor coordination.

Skills

Customer service

Prescription entry

Contact lens fitting

Written communication

Eyewear fitting

Education

High School Diploma/GED

Tools

Computerized system

Job description

Kaiser Permanente in Milpitas, CA is seeking an Optical Dispenser to manage dispensing and optical activities under general supervision. You will perform fitting, bench work, lens mounting, and related clerical tasks to meet patient needs.

Responsibilities include assisting patients with eyewear choices, entering prescriptions into our computerized system, verifying benefits, dispensing and adjusting glasses, and maintaining inventory. Strong customer service and accuracy are essential.