Eyewear Specialist

marshallmedical; Placerville (CA); Vor Ort; USD 29.000 - 33.000; Vollzeit

Zusammenfassung

Marshall Medical's MMF Vision Center is seeking an Eyewear Specialist to help patients select, order, fit, and adjust eyeglasses and optical products within an ophthalmology office. You will collaborate with ophthalmologists, optometrists, technicians, and staff to translate clinical recommendations into practical eyewear solutions.

Ideal candidates have a high school diploma, ABO/NCLE certification preferred, and experience in optical settings, including knowledge of lens manufacturing, frame

Qualifikationen

• High school diploma or equivalent required.
• ABO/NCLE certification highly preferred.
• Prior customer service, retail, or administrative experience preferred.
• One or more years of optical experience, ideally in a medical or ophthalmology setting preferred.
• Knowledge of lens manufacturing, frame design, and insurance billing preferred.

Aufgaben

• Assist patients with selection, ordering, fitting, and adjustment of eyeglasses and optical products.
• Ensure accurate interpretation of prescriptions and professional product recommendations.
• Manage inventory and maintain compliance with healthcare regulations and practice policies.

Kenntnisse

Optical terminology

Prescription interpretation

Customer service

Communication skills

Multitasking

Ausbildung

High school diploma or equivalent

ABO/NCLE certification preferred

Tools

Optical software

Jobbeschreibung

Department: MMF Vision Center Shift:

Primarily Days (United States of America) Employee Type: Regular

Per Diem Type (if applicable):

Minimum Pay Range: $21.00 - $24.15

Job Description:

POSITION SUMMARY

The Eyewear Specialist is responsible for assisting patients with the selection, ordering, fitting, and adjustment of eyeglasses and optical products within an ophthalmology office. This role works closely with ophthalmologists, optometrists, technicians, and administrative staff to ensure seamless continuity between clinical recommendations and optical services. The Eyewear Specialist ensures accurate interpretation of prescriptions, provides professional product recommendations, manages inventory, and delivers exceptional customer service while maintaining compliance with healthcare regulations and practice policies.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

• High school diploma or equivalent required.
• Certified Optician (ABO/NCLE) highly preferred.

Knowledge/Experience:

• Prior customer service, retail, or administrative experience preferred.
• One or more years of optical experience, ideally in a medical or ophthalmology setting preferred.
• Knowledge of lens manufacturing, frame design, and insurance billing preferred.
• Experience with Medicare, vision plans (VSP, EyeMed), and private insurance preferred.

Skills:

• Basic understanding of optical terminology and prescription components.
• Strong communication skills and professional presentation.
• Proficiency with computers and willingness to learn optical software.
• Strong understanding of eyeglass measurements, adjustments, and repairs.
• Ability to interpret and problem-solve complex prescriptions.
• Familiarity with optical lab standards and workflows.
• Professional, friendly, and patient-focused demeanor.
• Excellent communication, listening, and relationship-building skills.
• Ability to handle sensitive or emotional conversations with empathy.
• Strong multitasking, prioritization, and time-management skills.
• Attention to detail and commitment to accuracy. Ability to work independently and collaboratively in a clinical environment.