Eyewear Sales Specialist – VIP Customer Experience

LensCrafters; Cleveland (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Casual Part-Time Sales Associate in Cleveland, OH. You will provide an exceptional shopping experience, greet customers, maintain store standards, and support inventory needs while upholding brand standards.

You will handle everyday customer service, assist VIP clients when needed, stay informed on products, and participate in team meetings. This role emphasizes reliability, communication, and a customer-first mindset.

Qualifications

• 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
• Self-motivated, team player.

Responsibilities

• Promote an excellent customer experience, including greeting and serving customers, informing merchandisers on stocking needs, maintaining visual standards, and resolving issues.
• Manage complex customer service situations with high-touch assistance for VIP clientele.
• Stay up-to-date on product assortment to serve as an informed brand ambassador.
• Follow management instructions and attend periodic meetings.
• Support opening and closing duties as needed.
• Adhere to professional regulations, internal rules and code of conduct.

Skills

Sales experience

Customer service

Excellent communication

Multitasking

Team player

Job description

LensCrafters is seeking a Casual Part-Time Sales Associate in Cleveland, OH. You will provide an exceptional shopping experience, greet customers, maintain store standards, and support inventory needs while upholding brand standards.

You will handle everyday customer service, assist VIP clients when needed, stay informed on products, and participate in team meetings. This role emphasizes reliability, communication, and a customer-first mindset.