Eyewear Sales & Patient Experience Specialist

Luxottica; Madison (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Vision Associates, part of EssilorLuxottica, is seeking an energetic Optical Sales Associate to enhance patient experiences while helping clients choose eyewear and accessories. You will greet customers, assess needs, describe product features, and guide selections with accurate lens and frame information.

In this on-site role, you’ll operate the point-of-sale system, process transactions, maintain displays, and ensure timely pickups.

Qualifications

• Strong selling skills to drive eyewear sales and patient satisfaction.
• Basic math skills for handling transactions and pricing.
• Familiarity with POS systems and patient records software.
• Openness to new technology and processes in a fast-paced retail setting.
• Clear communication and active listening with patients and teammates.

Responsibilities

• Greet patients warmly and provide attentive service.
• Assess patient needs and link to eyewear offerings and eye care services.
• Describe product features and benefits with accuracy.
• Operate the POS system and handle sales transactions.
• Maintain displays, inventory, and ensure clean, organized spaces.
• Ensure timely pickup and gather feedback from patients.

Skills

Effective selling skills

Strong basic math skills

Familiarity with technology

Embraces new technology and change

Strong communicator and listener

Education

High School graduate or equivalent

Job description

Vision Associates, part of EssilorLuxottica, is seeking an energetic Optical Sales Associate to enhance patient experiences while helping clients choose eyewear and accessories. You will greet customers, assess needs, describe product features, and guide selections with accurate lens and frame information.

In this on-site role, you’ll operate the point-of-sale system, process transactions, maintain displays, and ensure timely pickups.