Eyecare Sales Associate

EssilorLuxottica; Eugene (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

Vision Associates, part of EssilorLuxottica, seeks a Part-Time Vision Associate in Eugene, OR to provide exceptional patient experiences when selecting eyewear and other products.

You will greet patients, assess needs, demonstrate features, assist with fittings, operate the POS system, and support the practice in delivering timely service and accurate transactions.

Join a team dedicated to eye care excellence and growth in a community-focused environment.

Qualifications

• Customer service experience in retail or healthcare is preferred.
• Ability to explain features and benefits of eyewear and lens options.
• Comfort with multi-tasking in a fast-paced environment.

Responsibilities

• Greets patients with a warm welcome and provides attentive service.
• Assesses needs and links products to eye care offerings, including eyewear and lenses.
• Demonstrates product knowledge and explains features/benefits to patients.
• Operates the point-of-sale system, processes sales accurately, and manages transactions.

Skills

Customer service

POS experience

Eyewear knowledge

Job description

JOB DESCRIPTION

Requisition ID:946589
Store #:00P419 Focal Point
Position:Part-Time
Total Rewards:Benefits/Incentive Information

Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.