Eyewear Sales & Patient Experience Specialist

EssilorLuxottica; Happy Valley (OR); On-site; USD 32,000 - 36,000; Full time

Job summary

LensCrafters in the United States is seeking a team-oriented associate to support patient experiences when selecting eyewear and related products. The role emphasizes high-quality service, product knowledge, and accurate transactions in a fast-paced retail environment.

You will greet customers, assess needs, help with eyewear selections, operate the POS system, and maintain displays while protecting company assets. Prior customer service or eyewear retail experience is preferred.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
• Embraces new technology and change.
• Strong communicator and listener.

Responsibilities

• Greet patients with a warm welcome and provide timely service.
• Assess patient needs and link to eyewear offerings, including eye exams.
• Describe features and benefits of products using appropriate tools.
• Operate the point-of-sale system and process transactions accurately.
• Maintain displays and inventory, protect company assets, and ensure safety.

Skills

Customer service

Point-of-sale

Tech-savvy

Communication

Education

High School diploma

Tools

POS system

Job description

LensCrafters in the United States is seeking a team-oriented associate to support patient experiences when selecting eyewear and related products. The role emphasizes high-quality service, product knowledge, and accurate transactions in a fast-paced retail environment.

You will greet customers, assess needs, help with eyewear selections, operate the POS system, and maintain displays while protecting company assets. Prior customer service or eyewear retail experience is preferred.