Eyewear Sales & Customer Experience Specialist

America; East Stroudsburg (Monroe County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company?%

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best in the United States is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contacts, and educate customers on lens care, with record-keeping and phone communications as part of daily tasks. This role suits a fast-paced, customer-focused environment with growth opportunities.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility to multi-task in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma

Job description

America's Best in the United States is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyeglasses and contacts, and educate customers on lens care, with record-keeping and phone communications as part of daily tasks. This role suits a fast-paced, customer-focused environment with growth opportunities.