Eyewear Sales & Customer Experience Specialist

LensCrafters; Boca Raton (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

LensCrafters Boca Raton is seeking a Sales Associate to deliver an outstanding customer experience and achieve sales goals. You will help patients select frames, interpret prescriptions, and coordinate measurements with the optical team.

The role emphasizes professional conduct, accurate transactions, and maintaining an inviting store environment. Qualifications include a high school diploma or GED and 1+ years in retail or customer service.

Qualifications

• High school diploma or GED required.
• At least 1+ years in retail or customer service.
• Familiar with POS systems and basic computing.
• Excellent communication and math skills for transactions.

Responsibilities

• Consistently deliver sales plan and company objectives by nurturing existing relationships and finding new ones.
• Utilize optical prescriptions to recommend lenses and coatings.
• Assist patients in frame selection and coordinate with measurements.
• Conduct measurements with optical tools and consult with Optician as needed.
• Contribute to a positive store environment and professional relationships with staff.
• Maintain displays and inventory in an attractive, organized state.
• Promote inclusive culture by treating customers and colleagues with respect.

Skills

Sales skills

Communication

Multi-tasking

Self-motivated

Customer service

Education

High School Diploma or GED

Tools

Point of Sale (POS) systems

Job description

LensCrafters Boca Raton is seeking a Sales Associate to deliver an outstanding customer experience and achieve sales goals. You will help patients select frames, interpret prescriptions, and coordinate measurements with the optical team.

The role emphasizes professional conduct, accurate transactions, and maintaining an inviting store environment. Qualifications include a high school diploma or GED and 1+ years in retail or customer service.