Eyewear Sales & Customer Care Specialist

EssilorLuxottica; Irvine (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Bonus & commission plan

Employee discounts

Health insurance

Retirement savings

Job summary

LensCrafters in Irvine, CA, part of EssilorLuxottica, is seeking a friendly Sales Associate to deliver outstanding customer service and drive store performance. You will help patients select frames, interpret prescriptions, and ensure each visit meets our high standards of care.

The role emphasizes selling skills, accuracy with POS systems, and teamwork in a fast-paced retail environment. Benefits include bonus opportunities, employee discounts, and comprehensive health options.

Qualifications

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators.
• Embrace new technology with accuracy.

Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend lenses and coatings.
• Assists patients in frame selection and coordinates measurements with optical staff.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Maintains store appearance and inventory in a clean, attractive, and organized manner.
• Fosters an inclusive culture by treating customers and colleagues with respect.

Skills

Sales skills

Customer service

Communication

Multi-tasking

Technology adaptability

Education

High School Diploma or GED

Tools

POS systems

Computers/Calculators

Job description

LensCrafters in Irvine, CA, part of EssilorLuxottica, is seeking a friendly Sales Associate to deliver outstanding customer service and drive store performance. You will help patients select frames, interpret prescriptions, and ensure each visit meets our high standards of care.

The role emphasizes selling skills, accuracy with POS systems, and teamwork in a fast-paced retail environment. Benefits include bonus opportunities, employee discounts, and comprehensive health options.