Glasses Sales & Experience Specialist

Warby Parker; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid holidays

Paid sick leave

Employee Stock Purchase Plan

Free eyewear

401(k) plan

Job summary

Warby Parker is seeking a Sales Advisor to provide outstanding service, share expert product knowledge, and engage customers with a stylish eyewear experience. You’ll help shape the in-store journey and support initiatives that elevate the shopping environment.

The ideal candidate is customer-focused, adaptable, and fluent in clear communication, ready to contribute to a fast-paced retail team and help Warby Parker deliver memorable eyewear encounters.

Qualifications

• Experience in customer-facing service environments.
• Strong communication and interpersonal skills with a personable demeanor.
• Ability to learn product details and provide fashion-forward styling advice.

Responsibilities

• Deliver exceptional customer service and uphold brand values on the sales floor.
• Demonstrate product knowledge and guide customers to suitable eyewear choices.
• Assist with in-store operations and contribute to a positive team environment.
• Identify opportunities to improve the shopping experience and suggest innovations.
• Collaborate respectfully with customers and colleagues to maintain an inclusive culture.

Skills

Customer service

Communication

Sales experience

Upselling

Education

High school diploma

Tools

POS system

Job description

Warby Parker is seeking a Sales Advisor to provide outstanding service, share expert product knowledge, and engage customers with a stylish eyewear experience. You’ll help shape the in-store journey and support initiatives that elevate the shopping environment.

The ideal candidate is customer-focused, adaptable, and fluent in clear communication, ready to contribute to a fast-paced retail team and help Warby Parker deliver memorable eyewear encounters.