Eyewear Experience Specialist

Eyemart Express; Lafayette (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Matching 401k

Short-Term Disability

Long-Term Disability

Life Insurance

Fully paid licensing benefits

Job summary

Eyemart Express is seeking an Optical Retail Sales Associate (Full Time) in Lafayette, LA. You will guide patients in selecting frames, ensure correct measurements, and support laboratory processes to produce accurate eyewear.

A strong focus on customer service and product knowledge is essential. Responsibilities include handling transactions at the POS, educating patients on eyeglass care, and staying current with promotions and company policies.

Qualifications

• High School Diploma or GED.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service by guiding patients in selecting eyeglass frames, lenses, and coatings.
• Capture accurate measurements and prescription details for lab technicians.
• Process payments and refunds using the Point of Sale system.
• Educate patients on eyeglass care and insurance claims.
• Maintain up-to-date product knowledge and organize merchandise.
• Take measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.

Skills

Excellent communication

Customer service

Education

High School Diploma or GED

Job description

Eyemart Express is seeking an Optical Retail Sales Associate (Full Time) in Lafayette, LA. You will guide patients in selecting frames, ensure correct measurements, and support laboratory processes to produce accurate eyewear.

A strong focus on customer service and product knowledge is essential. Responsibilities include handling transactions at the POS, educating patients on eyeglass care, and staying current with promotions and company policies.