Eyewear Experience Specialist

Rosin Optical Co., Inc.; Berwyn (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health care and other benefits

Retirement savings

Paid time off

Employee discounts

Job summary

Rosin Eyecare is seeking an Optical Sales Associate to provide unmatched eyewear guidance, precise fittings, and accurate measurements. You will engage with patients, determine needs, and ensure eyewear meets exact prescriptions and quality standards.

Join a team backed by EssilorLuxottica with opportunities for professional development, a strong focus on patient experience, and a commitment to using the latest optical technology.

Qualifications

• High School graduate or equivalent.
• ABO Certification.
• Knowledge of basic optics and dispensing/fitting eyewear.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of inventory management systems.
• Strong basic math skills.
• Sales skills – ability to use and carry a tablet.
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
• Embraces new technology and change.

Responsibilities

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Utilizes practice tools and adheres to company policies and procedures.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded.

Skills

Customer service

Sales skills

Knowledge of optics

Inventory management

Basic math skills

Communication

POS familiarity

Technology embracement

Education

High School diploma or equivalent

ABO Certification

Tools

Point-of-sale (POS) systems

Tablet usage

Patient records software

Job description

Rosin Eyecare is seeking an Optical Sales Associate to provide unmatched eyewear guidance, precise fittings, and accurate measurements. You will engage with patients, determine needs, and ensure eyewear meets exact prescriptions and quality standards.

Join a team backed by EssilorLuxottica with opportunities for professional development, a strong focus on patient experience, and a commitment to using the latest optical technology.