Eyewear Consultant: Personal Service & Style

MyEyeDr.; Moon (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonuses and commissions

Medical and dental coverage

Vision coverage

401(k) with company match

Paid time off and holidays

Job summary

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering a best-in-class vision care experience. You will learn industry basics through provided training and assist patients with frame selection, measurements, and insurance explanations.

Weekend and evening shifts are expected as part of this role. This position emphasizes customer service, sales goals, and a patient-centric approach in a fast-paced optical clinic environment.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• A proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a “can do” attitude
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales

Teamwork

Communication

Learning agility

Job description

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering a best-in-class vision care experience. You will learn industry basics through provided training and assist patients with frame selection, measurements, and insurance explanations.

Weekend and evening shifts are expected as part of this role. This position emphasizes customer service, sales goals, and a patient-centric approach in a fast-paced optical clinic environment.