Eyewear Consultant I - 038

Keplr Vision; New Jersey; On-site; USD 27,000 - 42,000; Full time

Job summary

Stirling Eye Care in Stirling, NJ is seeking a customer-oriented eyewear associate to ensure patients receive high-quality care. You will review prescriptions, educate patients on lens options, and assist with frame choices.

The role requires excellent communication, organization, and a willingness to learn. Experience in optical retail is preferred but training is offered, and a professional demeanor is essential.

Qualifications

• Excellent customer service and professional presentation are required.
• 0–3 years of experience preferred.
• Optical experience is preferred but training will be provided.

Responsibilities

• Review prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide feedback about aesthetic choices in frames.
• Help achieve sales goals while attending to patients' needs.
• Manage inventory of frames and contact lenses for variety and satisfaction.
• Communicate with physicians about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with understanding of insurance benefits.

Skills

Customer service

Organization

Multitasking

Coachable

Flexibility

Phone etiquette

Optical experience (preferred)

Job description

Stirling Eye Care, 1107 Valley Road, Stirling, New Jersey, United States of America

Job Description

Posted Friday, July 31, 2026 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Stirling Eye Care, 1107 Valley Road, Stirling, New Jersey, United States of America