Eyewear Concierge & Optical Specialist

EyeHealth Northwest; Portland (OR); On-site; USD 38,000 - 62,000; Full time

Job summary

EyeHealth Northwest in Portland, OR seeks an Optical Assistant to provide world class customer service, help patients select eyeglasses, and promote products and services while maintaining professional demeanor. You will greet patients, assess needs, interpret prescriptions, fit frames, take measurements, and coordinate with lab technicians to ensure precise lens insertion.

This role requires a high school diploma, ABO certification or plan to obtain it within 12 months, and strong communication

Qualifications

• High school diploma or equivalent.
• Minimum of one year experience preferred.
• ABO certification required or the ability to acquire within 12 months of employment.
• An equivalent combination of education, experience and training.

Responsibilities

• Greet patients and provide world class customer service.
• Assess optical needs and interpret prescriptions.
• Assist patients with eyeglass selection and fit.
• Generate sales of eyeglasses and accessories.
• Coordinate with lab technicians to ensure accurate lens fitting.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Teamwork

Education

High school diploma or equivalent

ABO certification

Job description

EyeHealth Northwest in Portland, OR seeks an Optical Assistant to provide world class customer service, help patients select eyeglasses, and promote products and services while maintaining professional demeanor. You will greet patients, assess needs, interpret prescriptions, fit frames, take measurements, and coordinate with lab technicians to ensure precise lens insertion.

This role requires a high school diploma, ABO certification or plan to obtain it within 12 months, and strong communication