Optician

NYCOA; Portland (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Healthcare stipend

401(k) match

Paid holidays

Paid time off

Hands-on training

Growth opportunity

Team environment

Job summary

Hawthorne Vision Center in Portland, OR is seeking a friendly Optician to join our patient-focused team. You will help patients select eyewear, measure and fit, and educate on lens options while assisting with insurance and payments.

Training is provided, and strong interpersonal skills are essential. Experienced or ABO-certified applicants are welcome, and we offer competitive pay with opportunities for higher compensation for strong optical experience.

Qualifications

• High school diploma or equivalent.
• Friendly, outgoing personality and enjoyment of helping people.
• Interest in optics and eyewear healthcare.
• Strong communication and relationship-building skills.
• Detail-oriented, organized and dependable.

Responsibilities

• Help patients select eyeglass frames and lenses based on prescription, comfort, lifestyle and preferences.
• Learn to measure and fit eyewear using optical tools and equipment.
• Educate patients on lens options, treatments and eyewear care.
• Place, verify and receive eyewear orders and ensure quality.
• Adjust and repair eyeglasses and frames.
• Learn about current optical products, styles and trends.
• Assist doctors with post-exam patient care as a cross-trained Check-Out Coordinator.
• Help patients understand insurance benefits and collect payment for services.
• Maintain accurate patient information and assist with insurance processing.
• Provide friendly, attentive service and collaborate with doctors and team.

Skills

Customer service

People skills

Communication

Detail-oriented

Willingness to learn

Education

High school diploma or equivalent

ABO certification (optional)

Tools

Optical instruments

Job description

Hawthorne Vision Center is seeking a friendly, outgoing Optician to join our team in Portland, OR.

As an Optician, you'll work directly with patients to help them select eyewear that fits their vision needs, lifestyle, and personal style. This is a highly patient-focused role, so we’re looking for someone who genuinely enjoys working with people, building relationships, and creating a great experience for every patient.

You’ll also be cross‑trained as a Check‑Out Coordinator, assisting doctors with post‑exam care, helping patients understand their insurance benefits, and collecting payment for services.

No optical experience? No problem! We’re happy to train the right person who is personable, eager to learn, interested in optics, and excited about working closely with patients.

Already an experienced or licensed Optician? We’d love to hear from you too! We’re willing to offer a higher, competitive market wage for someone bringing strong optical experience and skills to the team.

WHAT WE OFFER

• $21.00–$23.00 per hour for candidates we will train, based on experience and qualifications, with commission and bonus opportunities available.
• Higher competitive pay available for experienced or licensed Opticians
• Healthcare insurance stipend for medical and dental coverage after 90 days
• 401(k) with company match after one year
• Paid holidays after 90 days
• Paid time off
• Hands‑on training and an opportunity to grow your optical knowledge and skills
• A friendly, patient‑focused team environment

WHAT YOU’LL DO

• Help patients select eyeglass frames and lenses based on their prescription, comfort, lifestyle, and personal preferences
• Learn to accurately measure and fit eyewear using optical tools and equipment
• Educate patients on lens options, treatments, and proper eyewear care
• Place, verify, and receive eyewear orders and help ensure finished glasses meet quality standards
• Adjust and repair eyeglasses and frames
• Learn about current optical products, styles, lens technology, and trends
• Assist doctors with post‑exam patient care as a cross‑trained Check‑Out Coordinator
• Help patients understand their insurance benefits and collect payment for services
• Maintain accurate patient information and assist with insurance benefit processing
• Provide friendly, attentive service and help answer patient questions
• Work closely with doctors and other team members to create a smooth, positive patient experience

WHAT WE’RE LOOKING FOR

• High school diploma or equivalent
• A friendly, outgoing personality and genuine enjoyment of working with people
• Interest in optics, eyewear, healthcare, and helping patients
• Strong communication and relationship‑building skills
• Detail‑oriented, organized, and dependable
• Willingness to learn new skills, products, technology, and processes
• Professional, upbeat, positive, and punctual
• Optical experience, ABO certification, or previous experience working with eyewear is a plus, but not required

ABOUT US

Since 1983, Hawthorne Vision Center’s mission has been to provide the best eye care services possible. Our doctors use advanced diagnostic technology and high-quality eye care products while providing personalized care to the people of Portland.

At Hawthorne Vision Center, you’ll join a team of eye care professionals who genuinely care about our patients and are committed to providing exceptional personal service to everyone who walks through our doors.