EyeCare Sales & Patient Service Specialist (PT)

Shopko; Freeport (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive wages

Sales incentives

401K with match

Volunteer pay

Employee discounts

On-the-job training

Job summary

Shopko Optical in Freeport, IL is seeking a Part-time Optical Sales Associate to join our team. You will provide excellent customer service, assist patients with eyewear selections and coordinate with the optical lab for orders. On-the-job training is provided, and no prior experience is required.

This role offers flexible hours and opportunities to grow in a patient-focused environment. Join our team and help improve sight and lives in the local community while earning competitive wages and

Qualifications

• High School Graduate or equivalent
• Maintain license as required by state
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings

Skills

Customer service

Sales

Eye care knowledge

Communication

Multitasking

Education

High School Diploma

Tools

POS system

Eyewear measurement tools

Job description

Shopko Optical in Freeport, IL is seeking a Part-time Optical Sales Associate to join our team. You will provide excellent customer service, assist patients with eyewear selections and coordinate with the optical lab for orders. On-the-job training is provided, and no prior experience is required.

This role offers flexible hours and opportunities to grow in a patient-focused environment. Join our team and help improve sight and lives in the local community while earning competitive wages and