EyeCare Front Desk Tech – Optometry Assistant (Part-Time)

Eyemart Express; Greenville (NC); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Employee discount

Job summary

Eyemart Express is seeking a Front Desk Associate (Optometrist's Technician) for part-time coverage. You will assist the Doctor, greet patients, perform pre-tests, and help with contact lens orders and sales. You’ll handle data entry, insurance coordination, and patient communications in a fast-paced optical retail setting.

The position emphasizes friendly service, product knowledge, and teamwork while supporting in-store operations and customer care. Flexibility with scheduling is valued.

Qualifications

• Experience in customer service or retail preferred.
• Willingness to train in optical duties and products.
• Ability to handle multiple tasks with accuracy.

Responsibilities

• Provide exceptional customer service to patients entering the Doctor's office.
• Sell contact lenses and explain promotions and pricing.
• Process payments and refunds using the POS system.
• Maintain patient files and HIPAA confidentiality.
• Assist with pre-test procedures and inventory control.

Skills

Customer service

Sales

Data entry

HIPAA compliance

Education

High School Diploma or GED

Tools

In-house POS system

Job description

Eyemart Express is seeking a Front Desk Associate (Optometrist's Technician) for part-time coverage. You will assist the Doctor, greet patients, perform pre-tests, and help with contact lens orders and sales. You’ll handle data entry, insurance coordination, and patient communications in a fast-paced optical retail setting.

The position emphasizes friendly service, product knowledge, and teamwork while supporting in-store operations and customer care. Flexibility with scheduling is valued.