EyeCare Advisor: Patient Care & Frame Styling

Luxottica; Tinley Park (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Benefits

Incentives

Job summary

For Eyes, part of EssilorLuxottica, is hiring an EyeCare Advisor to deliver the For Eyes Experience in our Tinley Park store. You will support optometrists, greet customers, explain tests and products, and ensure accurate patient records while maintaining store standards.

The role emphasizes exceptional customer service, knowledge of eyewear, and collaboration with store management to meet daily targets and promotions.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Leadership and communication skills.
• Strong math skills and familiarity with cash registers.

Responsibilities

• Greet customers promptly and answer calls.
• Explain paperwork, tests, products and services to patients.
• Maintain HIPAA-compliant patient records and organize files.
• Assist customers in selecting frames and lenses based on vision, lifestyle and budget.
• Keep store visually appealing and up to date with promotions.

Skills

Customer service

Communication

Leadership

Problem solving

Sales skills

Organization

Attention to detail

Cash handling

Education

High School diploma or equivalent

Job description

For Eyes, part of EssilorLuxottica, is hiring an EyeCare Advisor to deliver the For Eyes Experience in our Tinley Park store. You will support optometrists, greet customers, explain tests and products, and ensure accurate patient records while maintaining store standards.

The role emphasizes exceptional customer service, knowledge of eyewear, and collaboration with store management to meet daily targets and promotions.