Eye Care GM: Lead Growth, Team & Patient Experience

MyEyeDr; Greenfield (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonuses and commission

Comprehensive benefits

401(k) with company match

Paid time off and holidays from day 1

Vision coverage and employee discounts

Job summary

MyEyeDr. is seeking an experienced General Manager in Greenfield, MA to lead an eyecare office and drive overall performance. You will foster a collaborative, patient-centered environment and own patient experiences, financial P&L, and team development.

You will report to the District Manager; some evening and weekend shifts are required. This role offers a competitive salary with comprehensive benefits and opportunities to lead through change.

Qualifications

• Undergraduate degree or relevant years of experience in a management position.
• 2+ years in a leadership-facing role as the main decision maker.
• Experience leading 2+ employees to hit sales and operational goals.
• Experience driving business and sales operations in a fast-paced, customer-facing environment.
• Strong communication, detail orientation and a leadership style aligned with MyEyeDr.
• Mentor to team members and patients; servant leadership.
• Willing to learn about the optical industry, products and full scope of office roles.
• Natural leader who can coach and inspire teams.
• Team player who collaborates to deliver the best patient experience.

Responsibilities

• Build and foster a purpose-driven team through recruitment and onboarding as well as ongoing training.
• Own financial success of the office through KPI-focused leadership.
• Collaborate with doctors, home office support, and staff to ensure a seamless patient experience.
• Deliver KPIs with flawless execution of patient experiences; coach others in real time.
• Maximize partnerships with doctors by maintaining availability and coverage.
• Lead Doctor of Optometry business partnership and ongoing relationships.
• Uphold HR policies to ensure a productive and safe work environment.
• Lead performance and development with the District Manager across the team.
• Ensure optical merchandise meets standards and patient needs.

Skills

Leadership

Communication

Team development

Strategic thinking

Mentoring

Customer focus

Education

Bachelor's degree or relevant management experience

Job description

MyEyeDr. is seeking an experienced General Manager in Greenfield, MA to lead an eyecare office and drive overall performance. You will foster a collaborative, patient-centered environment and own patient experiences, financial P&L, and team development.

You will report to the District Manager; some evening and weekend shifts are required. This role offers a competitive salary with comprehensive benefits and opportunities to lead through change.