External Product Specialists

Goldman Sachs Bank AG; New York (NY); On-site; USD 80,000 - 160,000; Full time

Job summary

An established industry player is seeking a dedicated Associate to join their Asset & Wealth Management division in New York. This role focuses on delivering Family Office Solutions, enhancing client relationships, and driving business development initiatives. The ideal candidate will possess a strong background in wealth management and demonstrate exceptional analytical and communication skills. You'll collaborate closely with Private Wealth Advisors, ensuring high-quality service delivery and fostering long-term client loyalty. Join this dynamic team and contribute to empowering clients to achieve their financial goals in a supportive and innovative environment.

Benefits

Healthcare & Medical Insurance

Competitive Vacation Policies

Financial Wellness Programs

On-site Fitness Centers

Child Care Services

Employee Assistance Program

Retirement Planning Support

Wellness Offerings

Flexible Work Options

Professional Development Opportunities

Qualifications

• 2-4 years of experience in a client-facing role preferred.
• Demonstrated ability to work collaboratively with all levels of employees.
• Understanding of financial performance reporting.

Responsibilities

• Serve as day-to-day contact for Family Office Solutions.
• Partner with PWM teams to manage client lifecycle.
• Help clients understand service benefits and expectations.

Skills

Client Relationship Management

Wealth Management

Analytical Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Financial Reporting

Team Collaboration

Education

Bachelor's Degree

Tools

Financial Analysis Software

Job description

Asset & Wealth Management, Goldman Sachs Family Office, Associate - New York location_on New York, New York, United States

Opportunity Overview sitemap_outline CORPORATE TITLE Associate language OFFICE LOCATION(S) New York assignment JOB FUNCTION External Product Specialists account_balance DIVISION Asset & Wealth Management

YOUR IMPACT

Goldman Sachs Family Office (GSFO)is in search of an Associate to work closely with PWAs in delivering Family Office Solutions to clients and help with business development initiatives. We are looking for a hard-working and client-friendly individual with background in wealth management and / or family office services.

OUR IMPACT

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Private Wealth Management (PWM)

Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond.

Goldman Sachs Family Office (GSFO)works in coordination with Private Wealth Advisors to develop strong ties with clients to deliver a full suite of wealth planning and family office services.

HOW YOU WILL FULFILL YOUR POTENTIAL

Client Success:

• Serve as day-to-day contact for the delivery of Family Office Solutions, building trust and rapport across PWA teams, clients and third-party partners. Identifying areas of opportunity, highlighting best practices, and ensuring the highest quality of services.
• Partner with PWM teams to manage the client lifecycle throughout their relationship with the vendor, from preliminary marketing, needs evaluation, introductions, and ongoing relationship management.
• Become a subject matter expert for related service offerings. Services will span multiple disciplines, including cyber and physical security, domestic staff recruitment, travel, education consultants, medical advisory, and more.
• Facilitate client introductions with their respective PWA teams and third-party service providers, to ensure timely deliverables.
• Build PWA and client loyalty to minimize churn by understanding client needs and building relationships with key stakeholders to ensure they earn trusted advisor status over time.
• Collaborate, problem-solve, and/or strategize with PWA teams on how best to deliver a solution.
• Track and resolve client requests and feedback.
• Foster a client-centric team environment.

Business Development:

• Help clients understand the benefits and considerations of each service and set proper expectation management. Support the team to identify, evaluate and develop best in class third-party partnerships and become the relationship owner with senior third-party contacts.
• Develop, document, and continually enhance processes to maximize efficiency in constantly evolving environments and as the vendor relationship evolves.
• Responsible for new service offering launches, rollout, and ongoing management of services. Act as the champion for the service offering, getting PWA teams and clients excited about upcoming product launches and updates.
• Define success criteria and core metrics across each vendor partner, including leading indicators which will be used to evaluate overall business performance.
• Stay up to date on all internal and external technology partners while keeping an open mind on leveraging technology and services to build efficiencies for both the firm and our clients.
• Work closely on special projects and business development initiatives to enhance the broader GS Family Office offering, including creating scalable solutions, tracking key client metrics, evaluating new service offerings for expansion, and executing opportunities that advance the commercial impact of our business. This role will have a hand in various ad hoc and strategic projects, requiring both a strategic mindset and the ability to develop ground-up approaches.

WHERE WILL YOU MAKE AN IMPACT

Our Private Wealth Management business spans the globe; this role will be primary placed in New York, but may cover clients across the United States.

QUALIFICATIONS

• Bachelor's Degree Required
• 2-4 years of relevant industry experience in a client facing role (Family office, wealth management, or other experience working with high-net-worth families, is preferred).
• Demonstrated ability to work cooperatively and collaboratively with all levels of employees to exceed clients’ expectations.
• Understanding of financial and performance reporting within wealth management
• Excellent writing and communication skills and a desire to work in a team-oriented environment.
• Outstanding analytical and problem-solving skills.
• Strong attention to detail; strong logical thinker.
• Demonstrate a high degree of personal accountability, going above and beyond to ensure that services are delivered on time with a high degree of quality.
• Commitment to excellence and a high level of integrity.
• Self-motivated, and able to balance quality work while meeting short deadlines.
• Deep interest in the financial markets and good investment sense/commercial instinct
• Resourceful, self-starter, attentive to detail with great organizational skills
• Ability to work in a fast-paced environment and think clearly under pressure.
• Securities Industry Essentials (SIE), Series 7 & Series 63 exams (must be obtained within first 3 months of employment)

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.htl

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Salary Range
The expected base salary for this New York, New York, United States-based position is $80000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here .

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.