External Partner API Integration Analyst

Liberty Mutual Insurance; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Business Systems Analyst to lead external partner integrations for API quote and bind partnerships across the Independent Agent channel. You will gather requirements, design integration plans, and drive deployment from onboarding to ongoing optimization with cross-functional teams.

The role emphasizes Agile practices, data mapping, and translating business needs into technical specifications while coordinating stakeholders and ensuring integration health

Qualifications

• Bachelor's degree in a relevant field such as business, computer science, or humanities.
• 3 years of experience in business, technology, or consulting with at least 1 year on agile teams.
• Experience with systems integration and data mapping, including XML and JSON standards.
• Knowledge of personal lines property and casualty insurance is a plus.

Responsibilities

• Lead or directly support external quote and bind API integrations with third-party partners from requirement gathering through launch and ongoing optimization.
• Develop integration documentation, implementation plans, testing strategies, and partner communication plans.
• Monitor integration health, coordinate issue resolution, and communicate incidents to internal and external stakeholders.
• Develop and maintain documentation of complex external UI/API experience business requirements.
• Advocate for partner needs to Liberty Product Owners and Engineering, influencing backlogs.

Skills

Agile

IT project management

Analytical skills

Stakeholder communication

Problem solving

XML

JSON

Bridge business requirements

Education

Bachelor's degree

Job description

Liberty Mutual Insurance is seeking a Business Systems Analyst to lead external partner integrations for API quote and bind partnerships across the Independent Agent channel. You will gather requirements, design integration plans, and drive deployment from onboarding to ongoing optimization with cross-functional teams.

The role emphasizes Agile practices, data mapping, and translating business needs into technical specifications while coordinating stakeholders and ensuring integration health