API Integration Analyst — Partner Onboarding & Health

Liberty Mutual Insurance; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Integration Analyst to lead external quote and bind API integrations with third-party partners, from requirements through launch and ongoing optimization.

The role focuses on documenting integration plans, testing strategies, monitoring health, and coordinating issue resolution while communicating updates to partners and internal teams. Collaboration across Distribution, Product, and Insights teams is essential.

Qualifications

• Bachelor’s degree in a relevant field (business, computer science, humanities)
• 3 years in business/tech/consulting with at least 1 year on agile teams
• Experience with systems integration and data mapping (XML/JSON)
• Strong analytical and troubleshooting skills
• Ability to bridge technical and business requirements
• Collaborative problem solver who navigates ambiguity

Responsibilities

• Lead or directly support external quote and bind API integrations with third-party partners from requirement gathering through launch and ongoing optimization
• Develop integration documentation, implementation plans, testing strategies, and partner communication plans
• Monitor integration health, coordinate issue resolution, and communicate incidents and changes to stakeholders
• Develop and maintain documentation of external UI/API experience business requirements
• Bring Voice of the Partner to Product Owners and Engineering, influencing backlogs and providing impact insights
• Communicate project progress to internal stakeholders; collaborate cross-functionally with internal teams to ensure designs meet Liberty Mutual requirements and partner expectations
• Champion process improvement, AI-enabled workflows, and knowledge sharing across the integration analyst team

Skills

Agile methodologies

IT project management

Systems integration

Data mapping

XML/JSON

Stakeholder communication

Education

Bachelor's degree in a relevant field

Tools

XML

JSON

Job description

Liberty Mutual Insurance is seeking an Integration Analyst to lead external quote and bind API integrations with third-party partners, from requirements through launch and ongoing optimization.

The role focuses on documenting integration plans, testing strategies, monitoring health, and coordinating issue resolution while communicating updates to partners and internal teams. Collaboration across Distribution, Product, and Insights teams is essential.