API Partnerships Integration Lead

CLM Dallas Chapter; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Integration Analyst in Boston to lead external API integrations with third-party partners, from requirements through launch and ongoing optimization.

The role focuses on integration health, documentation, and cross-functional collaboration with Distribution, Product, Insights & Solutions to align with partner needs and Liberty Mutual requirements.

Qualifications

• Bachelor's degree in a relevant field such as business, computer science, or humanities.
• 3 years of experience in business, technology, or consulting with at least 1 year on agile teams.
• Experience with systems integration and data mapping; knowledge of XML and JSON standards.
• Knowledge of personal lines property and casualty insurance is a plus.
• Strong analytical and troubleshooting skills.
• Ability to bridge technical and business requirements.
• Collaborative problem solver who navigates ambiguity.
• Experience working with technical and non-technical stakeholders.

Responsibilities

• Lead or directly support external quote and bind API integrations with third-party partners from requirement gathering through launch and ongoing optimization.
• Develop integration documentation, implementation plans, testing strategies, and partner communication plans.
• Monitor integration health, coordinate issue resolution, and communicate critical incidents and changes to internal and external stakeholders.
• Develop and maintain comprehensive documentation of complex external UI/API experience business requirements.
• Bring the Voice of the Partner to Liberty Product Owners and Engineering by communicating external partner needs, influencing squad backlogs, and providing insight into the potential impact of planned changes.
• Communicate project progress to internal stakeholders; collaborate cross-functionally with internal teams to ensure integration design meets Liberty Mutual requirements as well as aligns with partner expectations.
• Champion process improvement, AI-enabled workflows, and knowledge sharing across the integration analyst team.

Skills

Agile methodologies

IT project management

Data mapping

XML

JSON

Analytical skills

Stakeholder management

Collaboration

Insurance knowledge

Problem solving

Education

Bachelor's degree in a relevant field

Job description

Liberty Mutual Insurance is seeking an Integration Analyst in Boston to lead external API integrations with third-party partners, from requirements through launch and ongoing optimization.

The role focuses on integration health, documentation, and cross-functional collaboration with Distribution, Product, Insights & Solutions to align with partner needs and Liberty Mutual requirements.