API Integration Strategist: Partner Ecosystem Growth

Liberty Mutual Insurance; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Integration Analyst to collaborate with external partners on API quote and bind integrations within our Independent Agent channel. You will guide partnerships through development, onboarding, and ongoing health checks as part of a multi-year modernization program.

The role emphasizes translating business needs into technical requirements, coordinating with product and engineering teams, and driving process improvements.

Qualifications

• Bachelor's degree in a relevant field such as business or computer science.
• 3 years of experience in business, technology, or consulting with at least 1 year on an agile team.
• Experience with systems integration and data mapping, including XML and JSON standards.
• Knowledge of personal lines property and casualty insurance is a plus.
• Strong analytical and troubleshooting skills.
• Ability to bridge technical and business requirements.
• Experience working with technical and non-technical stakeholders.

Responsibilities

• Lead or directly support external quote and bind API integrations with third-party partners from requirement gathering through launch and ongoing optimization
• Develop integration documentation, implementation plans, testing strategies, and partner communication plans
• Monitor integration health, coordinate issue resolution, and communicate critical incidents and changes to internal and external stakeholders
• Develop and maintain comprehensive documentation of complex external UI/API experience business requirements
• Bring the Voice of the Partner to Liberty Product Owners and Engineering by communicating external partner needs, influencing squad backlogs, and providing insight into the potential impact of planned changes
• Communicate project progress to internal stakeholders; collaborate cross-functionally with internal teams (e.g. Distribution, Product, Insights & Solutions) to ensure integration design both meets Liberty Mutual requirements as well as aligns with partner expectations
• Champion process improvement, AI-enabled workflows, and knowledge sharing across the integration analyst team

Skills

Agile methodologies

IT project management

Data mapping

XML/JSON

Stakeholder management

Analytical thinking

Bridge technical & business

Collaboration

Education

Bachelor's degree

Job description

Liberty Mutual Insurance is seeking an Integration Analyst to collaborate with external partners on API quote and bind integrations within our Independent Agent channel. You will guide partnerships through development, onboarding, and ongoing health checks as part of a multi-year modernization program.

The role emphasizes translating business needs into technical requirements, coordinating with product and engineering teams, and driving process improvements.