External Communications Program Manager

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 130,000 - 180,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore seeks a seasoned communications leader to develop and distribute content across media pitches, press releases, patient stories, and social channels. You will lead crisis communications, monitor health-system narratives, and ensure alignment with institutional priorities.

You will manage a communications team, coordinate campaigns, build relationships with internal stakeholders, interact with news media and the public, and uphold brand reputation across

Qualifications

• Bachelor's degree in communications, marketing, public relations, or related field is required.
• Minimum of 7 years of experience in communications or related field is required.
• Experience leading a communications team and developing content strategies is expected.
• Ability to interact with news media, public audiences, and internal stakeholders.

Responsibilities

• Develops and implements communication strategies to support organizational goals.
• Manages media relations and public messaging across channels.
• Creates and oversees production of content for press, websites, and social media.
• Plans and coordinates press conferences and media events.
• Leads review and approval of development/fundraising communications.
• Identifies opportunities to tell stories and share best practices with the public and media.
• Monitors health-system developments and communicates them clearly.
• Mentors and guides the communications team.
• Ensures compliance with healthcare regulations and standards.

Skills

Media relations

Content creation

Crisis communication

Team leadership

Strategic communication

Stakeholder management

Education

Bachelor's degree in communications, marketing, public relations, or related field

Job description

Responsible for leading, creating and distributing content such as media pitches, scientific research, press releases, patient and community stories, and social media updates. Assists with media monitoring, and ensures all communications adheres to institutional guidelines and priorities. Performs administrative tasks, updates the news-focused organization website and provides communications support during institutional emergencies/a crisis. Lead and maintain relationships with internal stakeholders for information sharing and to identify promotional opportunities. Interact with and represent JHM to news media, the public, and internal groups. Facilitates crisis communication, content creation, and maintaining the organization brand reputation across various platforms. Leads news media strategies, website content, and community outreach programs. Leads a communication team, coordinates communications campaigns, and ensures compliance with institutional and healthcare regulations.

Essential Functions

Develops and implements communication strategies to support the organization goals and objectives.

Handles communication efforts to ensure the public is informed and engaged.

Creates and handles the production of quality content for various communication channels.

Plans and coordinates press conferences and media escorts.

Leads the review and approval of development/fundraising communications.

Identifies and develops new vehicles to tell engaging stories and shares best practices with the public, media and entire community and to build relationships.

Monitors and analyzes developments and issues in health systems to ensure they are appropriately addressed and articulated.

Leads and mentors the communication team, providing guidance and support.

Ensures all communication efforts comply with relevant regulations and standards.

Qualifications

Bachelor's Degree in communications, marketing, public relations, or a related field (Required)

One year of relevant education may be substituted for one year of required work experience, or one year of relevant professional-level work experience may be substituted for one year of required education.

Minimum of 7 Years of Experience in communications or a related field (Required)