Program Manager, Media Strategy and Operations

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 62,000 - 99,000; Full time

Job summary

Johns Hopkins Medicine leads, develops, and implements strategic communication initiatives that support our mission. You will oversee internal and external communications, media relations, public statements, and crisis communication.

This role also manages content across platforms, social media, website, and events. The position requires a Bachelor's degree in a related field and at least 7 years of experience in healthcare communications and news media.

Qualifications

• Bachelor's degree in communications, marketing, public relations, or a related field (Required).
• Minimum of 7 years of experience in communications or a related field (Required).
• Healthcare experience required.
• News media experience required.

Responsibilities

• Develops and implements communication strategies to support organizational goals.
• Handles internal communications to keep staff informed and engaged.
• Creates and manages quality content for multiple channels.
• Plans and coordinates events, including press conferences and community outreach.
• Leads development/fundraising communications review and approvals.
• Identifies and develops new storytelling channels to engage the public and media.
• Monitors health system developments and communicates accordingly.
• Leads and mentors the communication team and ensures regulatory compliance.

Skills

Healthcare experience

News media experience

Strategic communications

Team leadership

Education

Bachelor’s in Communications

Job description

Summary

Leads, develops, and implements strategic communication initiatives that support the organization's mission and goals. Handles internal communications to keep staff informed and engaged, as well as external communications, including media relations and public statements. Facilitates crisis communication, content creation, and maintains the organization's brand image across various platforms. Leads social media strategies, website content, and community outreach programs. Leads a communication team, coordinates events, and ensures compliance with healthcare regulations.

Essential Functions

Develops and implements communication strategies to support the organization's goals and objectives.

Handles internal communication efforts to ensure staff is informed and engaged.

Creates and handles the production of quality content for various communication channels.

Plans and coordinates events, including press conferences, health fairs, and community outreach programs.

Leads the review and approval of development/fundraising communications.

Identifies and develops new vehicles to tell engaging stories and shares best practices with the public, media, and entire community to build relationships.

Monitors and analyzes developments and issues in health systems to ensure they are appropriately addressed and articulated.

Leads and mentors the communication team, providing guidance and support.

Ensures all communication efforts comply with relevant regulations and standards.

Qualifications

Bachelor's Degree in communications, marketing, public relations, or a related field (Required)

One year of relevant education may be substituted for one year of required work experience, or one year of relevant professional-level work experience may be substituted for one year of required education.

Minimum of 7 Years of Experience in communications or a related field (Required)

Healthcare experience required

News Media experience required

Salary Range: $44.81/hour - $71.70/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.