External Communications Manager Vice President

Testing Site - JPMC; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

J.P. Morgan Payments is seeking a VP External Communications Manager to lead strategy for executive speaker programs, coordinating with internal partners and subject matter experts to amplify Payments business priorities.

The role requires seasoned storyteller with strong writing, planning, and project management skills, capable of navigating a fast-paced, regulated environment while upholding ethics. You will manage content development, training for speakers, and ensure alignment across

Qualifications

• Bachelor’s degree in journalism, communications or a related field.
• 6+ years in communications or marketing within tech/fintech sectors.
• Strong storytelling with excellent written and verbal skills.

Responsibilities

• Lead research, planning and speaker proposals for executive-level speakers and subject matter experts at industry events.
• Create engaging thought leadership topics, session content and messaging to drive engagement and brand awareness.
• Manage project plans and timelines for executive-level speakers and subject matter experts.
• Conduct competitive analysis, social listening, and industry insights to inform strategy.
• Lead end-to-end executive speaker support including preparation, training, and messaging.
• Collaborate with Payments Marketing and Payments Events to embed the program in broader event strategy.
• Ensure content adheres to control, audit, legal and compliance requirements.
• Track progress and deliver against deadlines.
• Coordinate with Payments and CIB Communications for alignment to priorities.
• Protect and enhance the company’s reputation.

Skills

Storytelling

Written communication

Verbal communication

Stakeholder management

Education

Bachelor's degree

Tools

Adobe Creative Suite

PitchPRO+

Job description

We’re looking for a passionate, strategic communicator to join the J.P. Morgan Payments Communications Team, a part of the broader J.P. Morgan Commercial & Investment Bank (CIB) Communications team to support our executive speaker program.

As a External Communications Manager Vice President within Commercial & Investment Bank, you will support the global Payments Communications Team to support the coordination and execution of our executive speaker program for the Payments business, working in close partnership with internal partners, business stakeholders and subject matter experts. As a creative thinker and driven communications professional you will help steer a critical program that positions our executive-level speakers and subject matter experts through speaking engagements at key industry events. In addition, you will manage executive speaker support, including content development and project management, to position and train speakers leveraging thought leadership and in alignment with Payments business priorities.

Job responsibilities

• Lead research, planning and speaker proposal submissions for executive-level speakers and subject matter experts at key industry and third-party conference events and conferences.

• Create engaging thought leadership topics, session content and messaging to lead engagement, brand awareness and action in alignment with J.P. Morgan Payments business priorities.

• Manage project plans and timelines for executive-level speakers and subject matter experts in alignment with key event and conference calendar.

• Conduct competitive analysis, social listening, and industry and customer experience to inform executive speaker program strategy.

• Lead end-to-end executive speaker support for Payments business leaders, including preparation, training, and messaging.

• Work with internal partners, including Payments Marketing and Payments Events teams, to embed executive speaker program in broader event and conference presence, including pre-, during and post-event strategy and amplification.

• Ensure content adheres to control, audit, legal and compliance requirements.

• Project manage workload, track and report progress, deliver against deadlines.

• Draw on Payments, as well as CIB Communications, resources to ensure strategic alignment with the company’s priorities.
• Protect and enhance our reputation passionately.

Required qualifications, capabilities, and skills:

• Bachelor’s degree in journalism, communications or relevant field of study.
• 6 plus years of experience in communications or marketing within the technology/fintech industries at large, matrixed organizations.
• Passionate storyteller with ability to communicate clearly and concisely through superb written and verbal communication skills.
• Strong interpersonal, networking and presentation skills, creativity and ability to generate big, new ideas and take (smart) risks.
• Ability to collaborate with colleagues across lines of business and functions to lead strategy and execution while navigating internal stakeholders.
• Ability to manage large-scale, complex projects with discipline, speed, flexibility, adaptability and precision.
• Ability to work under pressure in a fast-paced environment with outstanding judgement, problem-solving ability and resourcefulness.
• Ability to self-motivate and work independently.
• Unquestioned ethics.
• Travel to and staff key events as needed.

Preferred qualifications, capabilities, and skills:

• Experience in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and PitchPRO+