External Communications Manager

Confidential Careers; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Student loan assistance

Tuition assistance

Disability insurance

Job summary

A leading communication firm is seeking an External Communications Manager to drive strategic initiatives that engage and inform employees. This role involves close collaboration with senior leaders and the development of communication plans that align messaging with organizational objectives. The ideal candidate has significant experience in public relations and corporate communications, with strong skills in writing and project management. This position offers full-time employment with competitive benefits.

Qualifications

• 3-5+ years of corporate communications experience, with a focus on public relations.
• Proven success in driving employee engagement through external communications.
• Strong storytelling skills with experience in crafting executive-level messaging.

Responsibilities

• Develop and implement communication plans to enhance employee engagement.
• Craft speeches and presentations for senior leadership.
• Collaborate across departments to maintain messaging consistency.

Skills

Corporate communications experience

Public Relations experience

Writing and editing skills

Project management skills

Cross-functional collaboration

Education

Bachelor’s degree in Communications or related field

Tools

Microsoft Office Suite

Adobe Creative Suite

Job description

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This range is provided by Confidential Careers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

Summary

As the External Communications Manager, you will be responsible for developing and executing strategic communication initiatives that inform, engage, and inspire employees at all levels of the organization. Reporting to the Communications leadership, you will ensure external messaging is clear, compelling, and aligned with business priorities, while also supporting executive communications. This role requires a strategic thinker, expert storyteller, and skilled collaborator who can translate complex business information into impactful messaging that fosters alignment and a strong company culture.

Key Responsibilities

• Strategic External Communications: Develop and implement communication plans that drive employee engagement, reinforce company values, and support organizational objectives.
• Executive Messaging: Partner with senior leadership and C-suite executives to craft compelling speeches, presentations, and internal announcements that enhance leadership visibility and trust.
• Content Development: Write, edit, and manage a variety of communication materials, including company-wide emails, newsletters, internal blogs, leadership updates, and intranet content.
• Cross-Departmental Collaboration: Work closely with Marketing, Human Resources, Sales, and Operations to ensure messaging consistency and alignment across the organization.
• Change Management Communication: Support leadership in driving organizational change by developing clear and effective messaging around company initiatives, restructuring, or cultural transformations.
• Employee Engagement & Culture Building: Develop campaigns and initiatives that enhance internal culture, foster employee recognition, and improve two-way communication between leadership and employees.
• Metrics & Insights: Monitor, analyze, and report on communication effectiveness, leveraging data-driven insights to optimize engagement strategies.
• Industry & Trends Awareness: Stay ahead of emerging communication trends, technologies, and best practices to continuously enhance external engagement strategies.

Qualifications & Experience

• Education: Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• 3-5+ years of corporate communications experience, preferably in a fast-paced, global organization. MUST HAVE 3-5 YEARS OF PUBLIC RELATIONS EXPERIENCE NON NEGOTIABLE
• Proven success in external communication strategies that drive employee engagement and cultural alignment.
• Strong writing, editing, and storytelling skills with experience crafting executive-level communications.
• Experience managing cross-functional communication initiatives and change management efforts.
• Familiarity with IT solutions, technology, or professional services industries is a plus.
• Proficiency in Microsoft Office Suite, Adobe Creative Suite, and internal communication platforms.
• Strong project management skills with the ability to handle multiple priorities and meet deadlines.
• Ability to work effectively with senior leaders, providing strategic communication counsel and execution.
• High emotional intelligence and ability to craft messaging that resonates across diverse employee groups.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Public Relations

Industries

IT Services and IT Consulting

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Student loan assistance
• Tuition assistance
• Disability insurance

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