External Asset Protection Specialist

Triumph Protection Group; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Asset Protection Specialist to safeguard client interests by preventing theft and fraud. This role involves collaborating with the Asset Protection team, investigating incidents, and maintaining a professional appearance while ensuring compliance with safety regulations. The ideal candidate will thrive in a fast-paced environment, demonstrating strong conflict resolution skills and the ability to build effective relationships with store teams. Join this dynamic team to make a significant impact in loss prevention and contribute to a culture of safety and integrity.

Qualifications

• High School education or equivalent required, AA degree preferred.
• One year loss prevention/security training preferred.

Responsibilities

• Detect and assist with theft and fraud apprehension.
• Investigate and report external theft issues.
• Review and archive CCTV surveillance.

Skills

Retail Supervision

Loss Prevention

Conflict Resolution

Relationship Building

Fast-paced Environment Adaptability

Education

High School Diploma

AA Degree

Job description

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned region. They utilize tools to minimize loss to our clients, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the client’s physical security, auditing and driving a shrink elimination culture.

Duties / Responsibilities

Detect and assist with the apprehension of people or persons committing theft and fraud against client stores.

• Complete the prosecution process : report to police, case reports, attend court and testify as required.
• Report alert signals indicating possible internal dishonesty to the appropriate members of Asset Protection team.

Investigate, identify, and report issues regarding external theft and shrink causing issues affecting client stores, to the appropriate members of the AP team and ORC Investigator.

• Develop effective partnerships with other Loss Prevention members, store management and outside agencies including the Police, Mall Security and AP Peers.
• Dissemination of appropriate intelligence to AP team and ORC Investigator.
• Maintain accurate report records and case building documentation.

Support the ORC investigator and AP team with store blitzes and surveillance.

• Review and archive CCTV surveillance.
• Input and document theft incident into company case management systems.
• Complete monthly and quarterly reports for AP team.
• Maintain KPI log.
• Appearance must be professional and within guidelines of assignment requirements.
• Follow all local, state, and federal laws while providing investigation services.

Required Skills / Abilities

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention / security training preferred.
• Ability to work effectively in a fast-paced environment.
• Demonstrated ability to build and maintain relationships with the Store team.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.

Education and Experience

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention / security training preferred.
• Ability to work effectively in a fast-paced environment.
• Demonstrated ability to build and maintain relationships with the Store team.
• Proven ability to effectively resolve conflict.

Physical Requirements

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include :

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting at a desk and monitoring surveillance equipment.
• Must be able to lift 50 pounds at a time.

Triumph Protection Group Key Attributes :

• Communicates respectfully to all team members, vendors, and clients.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors ina timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

Salary Range : $25.0000 To $28.0000 Hourly