Asset Protection Coordinator - Charlotte

Gap Inc.; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Loss Prevention Specialist to enhance safety and security across its stores. This dynamic role involves identifying theft trends, training staff on safety practices, and collaborating with law enforcement to prosecute habitual offenders. The ideal candidate will exhibit strong leadership and communication skills, ensuring a secure environment for employees and customers alike. Join a team committed to excellence and make a significant impact in a fast-paced retail setting, where your contributions will help protect valuable assets and foster a culture of safety.

Qualifications

• Proven ability to lead Loss Prevention initiatives and drive results.
• Strong interpersonal skills to negotiate and build consensus.

Responsibilities

• Identify and mitigate theft and fraud trends in stores.
• Collaborate with law enforcement for case building and prosecution.

Skills

Loss Prevention Leadership

Communication Skills

Time Management

Negotiation Skills

Problem-Solving

Tools

CCTV

Incident Reporting Systems

Data Analysis Tools

Job description

About the Role

In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast-paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.

You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high-impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events and the use of the Company Case Management and Reporting systems.

This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to habitual and aggressive offenders and provides expertise to and influences Law Enforcement Agencies to assist in the safe apprehension of these offenders. This role will represent the Company and will regularly interact and assist Prosecuting Attorney’s Offices to prosecute cases that meet State and Local standards.

What You'll Do

1. Identification, resolution, and training around internal and external theft awareness and reduction

2. Emergency preparedness, risk analysis, and threat mitigation

3. Support and deliver on the objectives of shortage and safety programs

4. Collaborate with leadership, internal and external partners, and law enforcement to execute the Company Habitual Offender Program (Prosecution through case building)

5. Operational controls and compliance

Who You Are

1. Ability to provide Loss Prevention leadership to drive results, coach and develop direct reports, collaborate and lead execution through others

2. Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions

3. Ability to actively learn and immediately apply learnings into decisions and behaviors

4. Time management and ability to prioritize/multi-task

5. Research process or transaction flow to identify root cause of errors

6. Effectively train and onboard new employees and help to create an inclusive environment

About the company

Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.