External Affairs Director

DCI Donor Services, Inc.; Albuquerque (NM); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO up to 184 hours in year one

Sick time up to 72 hours in year one

Health plans: PPO/HDHP

403(b) with company match

Life insurance and AD&D

Wellness program

Disability insurance

Discounts on insurance and cell phone

Job summary

Sierra Donor Services is seeking an External Affairs Director to expand outreach for organ and tissue donation registration and partnerships. You will lead community engagement, public relations, and government liaison efforts across NM and neighboring regions.

We value strategic thinkers who excel in writing, public speaking, and cross-team collaboration, with a background in marketing or communications and fluency in English and Spanish preferred. Travel is required.

Qualifications

• Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail.
• Write clearly, creatively, and persuasively to advance priorities across channels, tell stories ethically and with an equity-focused lens.
• Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team.
• Take direction, carry out tasks, and develop new skills and systems when appropriate.
• Use word processing, email, internet searches, database and presentation software, and social media platforms; Salesforce experience is a plus.

Responsibilities

• Establishes and maintains relationships with community groups to raise awareness of organ and tissue donation.
• Expands donation awareness in collaboration with communications strategy across PR, digital and social media.
• Represents the organization in community development activities and partnerships.
• Directs and oversees community relations programs describing and promoting donation to save lives.
• Monitor and report on legislative/regulatory activities and advise leadership accordingly.
• Collaborates with senior leadership on regulatory positions and communicates externally.

Skills

Communication

Public speaking

Storytelling

Project management

Team leadership

Bilingual English/Spanish

Digital & social media

Policy liaison

Education

Bachelor's degree or equivalent work experience

Master's degree preferred

Tools

Salesforce

Job description

Sierra Donor Services - New Mexico (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! New Mexico Donor Services is seeking an External Affairs Director to join our team! This position will increase the organization’s reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

We are committed to our company overview & mission. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities.
• Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships.
• Represents the company in community development activities and initiatives for the OPO’s designated service area. Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation.
• Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives.
• Legislatively represents and protects organization interests by working with local, state, and federal government entities. Develops key relationships with government and legislative leaders as identified. Ensures excellent working relationships with government leaders.
• Monitors legislative and regulatory activities.
• Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation.
• Collaborates with senior leadership and the OPO community regarding the company’s position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally.
• Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral. Contributes to web and social media content.
• Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors. Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers.
• Represent the organization at community and business events which will require public speaking with poise and engagement.
• Support senior leaders with talking points, background details, crisis communications and stakeholder communications.
• Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public.
• Performs other duties as assigned.

The ideal candidate will have the following attributes:

• Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail.
• Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye.
• Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team.
• Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems.
• Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications. Experience with Salesforce is a plus.
• Fluency in English and Spanish is preferred.
• Bachelor's degree or equivalent work experience; Masters Degree preferred.
• Eight (8) years in marketing and communication – previous experience managing projects and employees required
• Valid driver's license with ability to pass MVR underwriting requirements

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

DCIDS is an EOE/AA employer – M/F/Vet/Disability.