Express Tech/Detailer- Livingston Motor Company

Ressler Motors; Livingston (MT); On-site; USD 35,000 - 45,000; Full time

Job summary

Ressler Motors in Livingston, Montana is seeking an Express Technician/Detailer responsible for vehicle maintenance tasks such as oil changes, tire rotations, and inspections. The role requires excellent customer service skills and includes detailing responsibilities like cleaning and reconditioning vehicles. A high school diploma or equivalent is required. The position emphasizes safety and maintaining cleanliness in the workspace, ensuring a great experience for customers and satisfaction in services provided.

Responsibilities

• Greet customers and communicate the scope of work requested.
• Perform vehicle maintenance inspection and advise on services needed.
• Conduct oil changes and inspect all fluid levels in vehicles.
• Prep, clean, and recondition vehicles as per requests.
• Ensure all equipment and chemicals are handled safely.

Education

High School Diploma or Equivalent

Job description

Description

The Express Technician/Detailer is primarily responsible for performing the requested services including oil changes, tire rotations and maintenance, fluid checks, and inspecting vehicle for possible repairs needed and maintaining the highest level of customer service, satisfaction, and retention. Detailer responsibilities include prepping, cleaning, and reconditioning vehicles for the dealership and customers while maintaining the highest level of customer service, satisfaction, and retention.

ESSENTIAL DUTIES:

• Promptly greet customers at their vehicles upon arrival, communicate with the customer to determine the scope of work requested, and acknowledge customers who are waiting.
• Perform the 21-point vehicle maintenance inspection report thoroughly. Advise Service Advisor if services are recommended or if repairs are needed.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Perform oil changes and lubrication work and check all filters.
• Inspect all fluid levels of vehicle including, but not limited to: power steering, windshield washer, transmission, transaxle, engine oil, coolant, brake, clutch, t-case, front and rear differentials, and any fluids depending on vehicle type.
• Prep, clean, and recondition new and pre-owned vehicles per management and customer requests. This includes degreasing, washing, car preparation, vacuuming, cleaning, buffing, and waxing vehicles.
• Maintain adequate supplies of clean and dry towels.
• Ensure supplies are laundered as necessary.
• Wash lot vehicles with wash truck when assigned by Service Manager.
• Preform and prep car for sales.
• Work on lot when necessary for snow removal, keeping walkways, and entryways shoved etc.
• Maintain trash pickup and removal from lot and property areas.
• Operate all equipment and handle chemicals in a safe manner, making sure all chemical bottles are marked appropriately.

Requirements

• High School Diploma or Equivalent.