Express Service Advisor - Subaru

Ciocca Automotive Careers; Wescosville (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO & holidays

Air-conditioned shop

401(k) matching

Medical, dental, vision insurance

Advancement opportunities

Employee discounts

Job summary

Ciocca Subaru of Allentown is seeking an energetic express service advisor to join our growing, dynamic team. You’ll help customers plan service, reference vehicle history, and communicate estimates and timelines while maintaining excellent satisfaction levels.

We offer a full-time role with some Saturdays, PTO/holidays, modern air-conditioned facilities, a 401(k) with company matching, comprehensive health benefits, advancement opportunities, and employee discounts. Equal opportunity employer.

Qualifications

• Proven track record in service and sales.
• Strong customer satisfaction history.
• Valid driver's license with clean record.

Responsibilities

• Schedules express service appointments.
• References service history and inspects vehicles.
• Provides written cost estimates for labor and parts.
• Monitors repair progress and notifies customers of changes.
• Maintains high customer satisfaction standards.

Skills

Service sales success

Customer satisfaction

Driver's license

Job description

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive express service advisor to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Allentown, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

• Consistent record of service and sales success


• Strong record of positive customer satisfaction results


• Valid driver's license and clean driving record

Responsibilities:

• Schedules express service appointments.


• Refers to service history, inspects vehicles, and recommends additional needed service.


• Provides a complete and accurate written cost estimate for labor and parts.


• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.


• Maintains high customer satisfaction standards.

What we offer:

• Full Time to include some Saturdays


• PTO and holidays


• Air-conditioned shops and facilities that are always being upgraded


• 401(K) retirement plan with company matching


• The top insurance program in the industry including medical, dental, prescription and vision


• Advancement within the Ciocca Automotive Family


• Employee discounts: purchases, repair, service, wash

At Ciocca Subaru of Allentown, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.