Express Service Advisor - Oil & Maintenance (5-Day Week)

Ancira Auto Group; San Antonio (TX); On-site; USD 34,125 - 68,250; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Disability Insurance

Paid Time Off

401k with Employer Match

Employee Discounts

Job summary

Ancira Auto Group in San Antonio is seeking a dedicated Express Advisor / Service Advisor 2 to enhance customer satisfaction in our Lube Express Service. This role is pivotal in maintaining high Customer Satisfaction Index ratings.

Candidates should possess strong customer service skills, a valid driver’s license, and be eager to learn. The position requires a commitment to excelling in vehicle maintenance services and customer interactions.

At Ancira Auto Group, we value teamwork and professional growth in a supportive environment.

Qualifications

• Must be at least 21 years of age with 3 years minimum licensed driving time.
• Valid driver's license with a favorable driving history.
• Legally authorized to work in the United States.
• Reliability and eagerness to learn.

Responsibilities

• Perform courteous intake of each customer’s vehicle.
• Maintain accurate documentation on all Repair Orders.
• Engage with customers to assure communications are clear.
• Monitor progress of work completion and keep customer informed.
• Support service and sales teams with daily interactions.

Skills

Customer service skills

Automotive knowledge

Reliability

Communication skills

Job description

Ancira Auto Group in San Antonio is seeking a dedicated Express Advisor / Service Advisor 2 to enhance customer satisfaction in our Lube Express Service. This role is pivotal in maintaining high Customer Satisfaction Index ratings.

Candidates should possess strong customer service skills, a valid driver’s license, and be eager to learn. The position requires a commitment to excelling in vehicle maintenance services and customer interactions.

At Ancira Auto Group, we value teamwork and professional growth in a supportive environment.