Express Service Advisor: Fast, Customer-Driven Auto Care

Kendall-Auto-Group; Anchorage (AK); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay plan

Substantial bonus program

Career path development opportunities

Competitive paid time off and paid个人休假

Discounts on parts, service andVehicle

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan with Fidelity

Accident and Illness supplementalPlans

Job summary

Kendall Auto Group is seeking an Express Service Advisor for our Toyota Express Maintenance team in Anchorage, Alaska. Our service department is a fast-paced environment serving the local community.

We value candidates with strong customer service, time management, and clear communication. Dealership experience is preferred but not required, and you will help identify and sell vehicle repairs while coordinating with technicians and sales staff.

Qualifications

• Candidates must have proven strong customer service skills.
• Ability to multi-task.
• General knowledge of automobiles and their maintenance.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify work was properly performed and diagnosed.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information.
• Complete work tasks in an efficient and organized manner.
• Use telephone, email, and chat systems to communicate with customers.
• Schedule service appointments.

Skills

Customer service

Time management

Communication

Prioritization

Sales recommendations

Job description

Kendall Auto Group is seeking an Express Service Advisor for our Toyota Express Maintenance team in Anchorage, Alaska. Our service department is a fast-paced environment serving the local community.

We value candidates with strong customer service, time management, and clear communication. Dealership experience is preferred but not required, and you will help identify and sell vehicle repairs while coordinating with technicians and sales staff.