Express Service Advisor: Fast-Paced Auto Care

Cadillac; Anchorage (AK); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Substantial bonus program

Career path development opportunities

Paid time off and paid personal leave

Discounts on parts, service and veh. p

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan with Fidelity

Accident and Illness supplemental

Job summary

Kendall Toyota of Anchorage, a part of Kendall Auto Group, is seeking an Express Service Advisor to join the Toyota Express Maintenance team in Anchorage, Alaska. The role emphasizes strong customer service, time management, and clear communication as you coordinate between customers, technicians, and sales staff.

We offer competitive pay with a substantial bonus program, career development opportunities, and a comprehensive benefits package including health, dental, and vision insurance, 401(k)

Qualifications

• Proven strong customer service skills.
• Ability to multi-task.
• General knowledge of automobiles and their maintenance.
• Valid driver’s license with clean driving record.
• Dealership experience preferred (not required for service-writing duties).

Responsibilities

• Interface with customers, technicians, and sales staff to identify and sell repairs and maintenance.
• Verify work performed and diagnosed correctly.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information accurately.
• Complete tasks efficiently and in an organized manner.
• Communicate with customers via phone, email, and chat throughout the day.
• Schedule service appointments.

Skills

Customer service

Time management

Work ethic

Communication skills

Job description

Kendall Toyota of Anchorage, a part of Kendall Auto Group, is seeking an Express Service Advisor to join the Toyota Express Maintenance team in Anchorage, Alaska. The role emphasizes strong customer service, time management, and clear communication as you coordinate between customers, technicians, and sales staff.

We offer competitive pay with a substantial bonus program, career development opportunities, and a comprehensive benefits package including health, dental, and vision insurance, 401(k)